Intake Specialist & Case Summary Specialist

Position: 12 Intake Specialist & Case Summary Specialist
Intake Specialist / Case Summary Specialist

We are looking for detail-oriented professionals to join our Personal Injury intake team. This role handles incoming calls, collects accident details, and prepares case summaries for review. Shifts are available mornings, evenings, and overnights.

Pay & Schedule

• Day Shift (8 AM - 5 PM): $46,000
• Evening Shift (3 PM - 11 PM): $50,000
• Overnight Shift (11 PM - 8 AM): $55,000
• Team Leads: $57,000
• Bonus: $45 per signed contract + monthly performance incentives

What You'll Do

• Answer inbound calls and follow up with potential clients
• Gather accident details, medical info, and supporting documents
• Draft clear, accurate case summaries
• Ensure files are complete for sign/decline decisions
• Communicate with empathy and professionalism

What We're Looking For

• Experience in a law office or Personal Injury intake (preferred)
• Strong communication and note-taking skills
• Comfortable with high-volume calls and fast-paced work
• Detail-oriented and organized
• Bilingual (English/Spanish) strongly preferred

Earning Potential: $60K-$120K annually (base + bonuses + shift differentials)

Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.

Contact information

George Martinez