Leasing Consultant - Gardens at Casa Familia

Job Details Level: Experienced

Job Location:

Gardens at Casa Familia III - Miami, FL 33173

Position Type:
Part-Time (< 30 hours/week)
Education Level: High School/Equivalent Salary Range: $15.00 - $16.00 Hourly

Travel Percentage :
Local, as needed for business

Job Shift: Days Job Category:
Admin - Clerical

* Part-time: 29 Hours or less /5 Days a week;
Bilingual preferred.

Under the direct supervision of the Community Manager and/or Assistant Manager, Leasing Consultant will assist in the development and implementation of advertising and special promotions. The Leasing Consultant is responsible for establishing and maintaining a relationship with prospective and current residents. The Leasing Consultant will assist with marketing and is responsible for leasing the property.

This job description does not list all duties that will be required of this position. You will be required to perform other duties, as requested by your supervisor.

• Create positive, welcoming, supportive environment for resident, visitors and community associates
• Assist with development and implementation of resident services programming
• Utilize maintenance software program to enter in and track service requests
• Assist in attracting, screening, and selecting prospective residents in accordance with federal, state, governing program laws and regulations utilizing the set Resident Selection Criteria
• Prepare market surveys and traffic reports
• Lease renewal process
• Determine the needs of prospective residents
• Prepare lease packages
• Collect late rents and other monies due to the property
• Move-in and move-out process
• Answer the telephone and greet prospective residents and residents in a pleasant and positive manner. Respond to incoming calls from the corporate office or those related to the operation of the property
• Contact all guests by phone and/or email within 24 hours or less of their initial visit
• Sends Thank You cards after to guests
• May be asked to perform housekeeping duties as needed

• Work flexible schedule, including evenings and weekends
• Display professionalism in both work ethic and appearance
• Travel for the purpose of conducting property business. Must have a government issued state , or valid driver’s license if required by Management based on location/property or business needs
• Assist in the absence of the Community Manager or Assistant Community Manager in handling of emergencies, log resident service requests, inspection of vacant apartments, etc.
• Excellent customer service skills
• Demonstrate strong written and oral communication skills