Care Coordinator

Job Details:
Job Location — Miami, FL 33181 | Position Type — Full Time | Education Level — Bachelor's Degree | Salary Range — $21.00 - $24.00 Hourly

Are you ready to make a difference in our community? At Jewish Community Services of South Florida (JCS), you’ll join a team of passionate professionals dedicated to making a positive impact in the lives of those we serve. Joining our team means contributing to a well-respected organization with over a century of service to the South Florida community, rooted in the values of compassion, inclusivity, and resilience.

Our team members find purpose in empowering individuals and families through meaningful programs and initiatives. We foster a collaborative environment where your talents are valued, and you’ll have opportunities for personal and professional growth. If you’re looking to be part of an organization that values your contributions and promotes a culture of unity and support, JCS is the place to be.

• Provide follow‑up services and care coordination support to clients who may benefit from additional support.
• Provide telephone crisis counseling and suicide intervention services to clients experiencing crisis situations.
• Screen for safety and risk, and conduct comprehensive needs and services assessments.
• Facilitate referral to appropriate treatment or service providers or facilities.
• Advocate on behalf of individuals and families to access federally funded and private organizations to meet basic and related service needs.
• Compose or prepare correspondence, case notes, narrative and technical reports, notifications, and related documents using computer‑based applications.
• Conduct comprehensive, person‑centered activities in accordance with best practices.
• Assist Data Resource team in expanding the Community Resource Directory.
• Model the attributes of respect, trust, sensitivity, and confidentiality to clients and coworkers.
• Participate in proactive team efforts to achieve departmental and company goals.
• Actively participate in ongoing supervision, training, and team meetings.
• Maintain effective working relationships with colleagues through appropriate interpersonal and communication skills.
• Attend outreach/community events as needed and/or act as a community liaison on different community boards.
• Serve as a member of the Disaster Relief Team.
• Assist with special projects as needed.
• Adhere to confidentiality policies and procedures as well as HIPAA regulations.
• All full‑time employees are required to participate in JCS’ Milk and Honey, Matzah Mitzvah, and other similar events to support team unity and engage with the community.

This position has no supervisory responsibilities.

• Bachelor’s degree in Social Work, Psychology or a related field – required.
• Minimum 2 years of experience in crisis counseling or clinical work – required.
• Bilingual in English, Spanish, and Creole – required.
• Experience in providing information and referral – preferred.
• Knowledge of Microsoft Office applications.

• Competitive benefits package for full‑time employees, including medical and dental plans.
• Generous vacation and holiday pay.
• 401(k) match.
• Monthly in‑service training and CEU opportunities.
• Opportunity to lead talent‑management initiatives in a caring and passionate environment.

• JCS is a 501(c)(3) non‑profit and equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, disability, gender identity, gender expression, national origin, or veteran status.
• We strictly enforce a Drug‑Free Workplace Policy. Pre‑employment and random drug testing may be required.
• Selected candidates will be required to submit to a level II background screening through the DCF Clearinghouse.

Jewish Community Services of South Florida (JCS) is the foremost non‑profit human services agency whose mission is to improve the quality of life and self‑sufficiency of Jewish and broader communities throughout South Florida in accordance with Jewish values. Founded in 1920, JCS delivers exemplary social services through compassionate and comprehensive programs that help people stay healthy and productive.