Service Coordinator

About the Agency

The Arc of South Florida Inc. is a nonprofit private agency serving the community since 1953. Our mission is to ensure the rights of all persons with intellectual and developmental disabilities through effective advocacy and to provide specialized programs and services to help clients lead meaningful and fulfilling lives. We believe in the potential of each individual's ability to live, work, learn and play in their communities.

The Service Coordinator acts as a liaison between program staff, families, the M-DCPS Pre-K Exceptional Student Education department, and the local Early Steps program.

• Conduct tours and enrollments of potential families.
• Conduct official Family Support Plan meetings for the child/family including periodic updates, transition meetings, and exit staffings.
• Write case notes for tracking activities and for Medicaid target case management billing.
• Maintain client records: keep screening and staffing paperwork organized, supply screening packets, obtain and input child data documents (immunizations, physicals, OT/PT referrals, etc.), request updated documents from parents, review post-screening files, complete current and birth demographics forms, chart review and pre-staffing checklist.
• Send copies of documents and forms to MDCPS, EIPs, classrooms, and main office as needed.
• Translate letters and forms into other languages (and assist with translation of conversations) as needed.
• Collaborate with the Children & Youth Administrative Office as needed; write and record case work progress notes; submit monthly to the C&Y Administrative Office.

• Maintain positive interactions with families at all times.
• Attend most parent/guardian education and support activities (e.g., Open House, Parents Night).
• Participate in staffing meetings to transition children in and out of the program.

• Cooperate with co‑workers.
• Follow recommendations and requests from supervisors including teachers, social workers, nurse, school principal, and program director.

• Complete initial orientation provided by program.
• Participate in ongoing, in‑service trainings.
• Attend required trainings through contract agreements of the Agency.

• Participate in fundraising activities and agency events throughout the year.
• Present a positive image of Arc to the community.
• Maintain organization of the School by filing paperwork, storing equipment, and organizing supplies.
• Attend community meetings needed for contract compliance and by Department Head’s directive.
• Follow all Arc, South Florida policies and procedures.
• Perform other related and additional duties as needed.

• Bachelor’s Degree in Social Work, Psychology, Education or related field.
• Florida Early Steps Service Coordinator Credential within 90 days of hire.
• Experience working with families with infants and/or toddlers with disabilities is preferred.
• Bilingual English/Spanish is a requirement.

• Professional training opportunities.
• Medical, dental, and vision plans.
• Paid holidays, vacation, sick, and bereavement.
• Life insurance.
• Several supplemental insurance policies.
• Retirement plan.
• Family‑friendly environment.
• The opportunity to make a difference in the community and the organization.

Full‑time or Part‑time.

The Arc of South Florida, Inc. follows all DCF and CDC guidelines for COVID safety.

The Arc of South Florida Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Positions requiring background screening through the Care Provider Background Screening Clearinghouse must include the Education & Awareness link: