Intake Coordinator

Position: INTAKE COORDINATOR - 67016253
Requisition No: 872565

Agency:
Agency for Persons with Disabilities

Working Title:

INTAKE COORDINATOR
- Pay Plan:
Career Service

Position Number:

Salary: $ 34,760.00 - $36,000.00 Annually

Posting Closing Date: 06/25/2026

Total Compensation Estimator Tool

AGENCY FOR PERSONS WITH DISABILITIES

POSITION: HUMAN SERVICES PROGRAM - Career Service

WORKING TITLE: PRE-ENROLLMENT SUPPORT COORIDNATOR

POSITION NUMBER:

OPEN COMPETITIVE OPPORTUNITY

This posting may close before the posted closing date.

CANDIDATE POOL:
Future vacancies may be filled from this advertisement for a period of up to six months.

This position is not a Telework position and is required to report to the assigned APD office.

The Benefits of Working for the State of Florida

Working for the State of Florida is more than a paycheck. The State's total compensation package for eligible employees features a highly competitive set of employee benefits, including:

• Annual and Sick Leave benefits.
• Nine paid holidays and one Personal Holiday each year.
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
• Retirement plan options, including employer contributions (For more information, please click ).
• Flexible Spending Accounts.
• Tuition waivers.
• And more! For a more complete list of benefits, visit
• Paid Maternity and Parental Leave.

The Agency seeks team members who demonstrate the qualities of being humble, hungry, and smart and lead others to embody the same. This entails lacking excessive ego, sharing credit, being self-motivated, and exercising good judgment and intuition regarding the subtleties of group dynamics.

This position with APD will serve staff and management across the Agency. Your work will impact the workplace culture, our community, and the population we serve as we continuously strive to achieve the Agency's mission.


* Responses to the qualifying questions are required and must be verifiable based on your submitted application, and "see resume" will not be considered an acceptable response.

SALARY RANGE

$ 34,760.00 - $36,000.00 Annually $1,336.92 - 1,384.61 Bi-weekly

Position Summary

This is a professional position, which involves providing intake informational support to individuals with special needs, resulting from a developmental disability. The Human Services Program Analyst (intake) is responsible for maintaining intake caseload to determine APD eligibility. Consults with individuals, families and others regarding the APD eligibility requirement, services offered, Pre-Enrollment and their categories, and the application process.

The Work You Will Do

• Complete the initial screening form, explain the intake process as requested by the community through phone, email, mail and/or by persons who walk-in to the office. Ensure information gathered for each intake is posted and/or emailed to area supervisor/Lead.

• Process all assigned APD application packets and ensure all are mailed out after completing the screening form and document the application process within system tracker.

• Conduct quality review of documentation by obtaining copies of applicant's documents such as birth certificates, social security cards, Medicaid numbers and collateral information submitted to APD Region Office to determine eligibility for APD services and possibly transfer to Pre-Enrollment.

• Perform updates of all progress notes for each applicant's file and generate the required Notice of APD Eligibility/Ineligibility in the APD electronic records system - iConnect.

• Initiate and complete the short version support plan once eligibility approval has been determined. The Intake Coordinator will have the individual and/or their legal guardian complete and sign the support plan and the required initial Home Community Based Eligibility Worksheet after the client is eligible.
• Perform input, update and accurately maintain all referral, applicant information and forms in the iConnect and or other electronic systems utilized by the APD.

• Maintain and review all high-risk individuals' case files that are from 3-5 years of age to determine continuity of APD services by gathering more collateral information after the consumer has turned five (5) years of age.

• Perform other related duties or assignments.

Minimum Qualifications

• Valid Florida Driver License or other efficient means of transportation to travel for work purposes.

• Must be able to travel for work purposes.

• Experience working with Developmental Disabilities or Mental Illness, or the principles and practices of one of the allied health field principles or one of the rehabilitative sciences.

• Preference for fluent bilingual - Creole, Spanish speaking and writing.

Knowledge, Skills, And Abilities

Ability to:

• Travel to surrounding areas to Group, Foster and Family homes.

• Plan, organize and coordinate work assignments.

• Interview applicants for public benefits assistance and services

• Work under pressure, multi-task and independently

• Establish and maintain effective working relationships with consumers,…