Tribal Youth Case Manager

Position Summary

The Tribal Adult Protective Services (APS) Worker investigates reports of abuse, neglect, and exploitation of vulnerable adult tribal members within the Quapaw Nation Reservation. The APS Worker provides culturally sensitive intervention and protective services, coordinates resources, and ensures the safety and well‑being of at‑risk adults while respecting tribal sovereignty and traditional values.

• Investigate allegations of abuse, neglect, self‑neglect, and exploitation of vulnerable adults (age 18+).
• Conduct home visits, interviews, and assessments to determine risk and capacity.
• Develop and implement service or safety plans to protect individuals from harm.
• Coordinate emergency interventions when necessary, including law enforcement, medical services, and shelter.
• Collaborate with tribal and external service providers such as healthcare, behavioral health, prosecutor, and elder care programs.
• Maintain detailed and confidential case records in accordance with tribal, state, and federal requirements (e.g., ICWA, HIPAA).
• Participate in multidisciplinary teams, case staffing, and community outreach activities.
• Advocate for the rights and needs of vulnerable adults.
• Attend court hearings.
• Stay informed of applicable laws, tribal codes, regulations, and best practices regarding elder protection and adult services.
• Provide community education and prevention trainings for elder abuse and APS services.
• Assist in planning and development of APS program.
• Analyze problems and develop appropriate courses of action; review data for accuracy.
• Maintain accurate records and documentation; follow verbal and written instructions.
• Perform other responsibilities as assigned.

• Participate in juvenile/APS determination meetings, attend other meetings and seminars as necessary.
• Participate in training and professional development to stay current with best practices and legal requirements.

• Ability to think and act quickly, effectively, and responsibly under pressure.
• Ability to establish and maintain effective working relationships with program participants.
• Knowledge of practices and methods of dealing with misconduct.
• Ability to recognize and identify situations which require immediate attention.
• Ability to influence and motivate others to achieve ambitious outcomes.
• Strong communication skills and ability to understand and follow written and oral directions.
• Knowledge of Microsoft Office; ability to present materials and information to students and community groups.
• Ability to identify and respond to sensitive community and organizational issues, concerns, and needs.
• Maintain confidentiality and communicate clearly and concisely, orally and in writing.
• Interact with children, students, and adults from diverse social and economic backgrounds.
• Valid driver’s license; qualify under Quapaw Nation’s insurance policy.

• Bachelor’s degree in social work, human services, psychology, or a related field (master’s preferred).
• Two (2) years of experience in social services, preferably in adult protection, elder care, or case management.
• Knowledge of tribal culture, customs, and traditions.
• Strong communication, crisis intervention, and problem‑solving skills.
• Valid driver’s license and ability to travel within the reservation and to client homes.
• Must pass a background check and drug screening.
• Knowledge of tribal sovereignty, elder rights, and trauma‑informed care (preferred).

Must be able to sit or stand for prolonged periods; reach above shoulders; push, pull, and lift up to 50 pounds; travel occasionally for business purposes, seminars, lectures, etc.

Work is performed in an office environment with no disagreeable conditions. Occasional state and out‑of‑state travel may be required.

This job description encompasses and describes most but not all tasks and responsibilities. Management reserves the right to change the job nature and description with or without prior warning, and to provide special consideration to circumstances related to the essential job functions. The incumbent may be required to perform other duties as assigned. This description does not constitute a contract for employment and may be revised at the employer’s discretion.

Preferred candidates are qualified members of the Quapaw Nation, followed by spouse and caregivers of Quapaw Nation members, and then other federally recognized tribes. Candidates must complete a pre‑employment drug screen, criminal background check, and confirmation of professional references. The Quapaw Nation will not observe a medical marijuana card for any position deemed safety‑sensitive in accordance with the Oklahoma Medical Marijuana and Patient Protection Act.