Family Support Worker

Requisition No: 878929

Agency:
Children and Families

Working Title:

FAMILY SUPPORT WORKER -

Position Number:

Salary: $31,200.00 annually / $1,200.00 biweekly

This posting will be used to fill position vacancies in OPS, Career Service or both.

Current employees will be compensated in accordance with the DCF salary policy.

In this position you will be responsible for assisting Child Protective Investigators, which includes coordinating and providing transportation for families. Additionally, you will assist investigators in maintaining a caseload of families receiving social services.

• Assist investigators in maintaining caseload of families receiving social services.
• Assist clients in completing forms for services and benefits.
• Assist individuals and/or families in providing and arranging for social, medical, education, employment and training, day care services and housing.
• Provide materials to individuals and/or families about nutrition, infant development and parenting skills.
• Ensure immunizations and well-baby visits are received in a timely manner.
• Assist individuals and/or families in learning how to access community services.
• Work with family to develop family support plan.
• Conduct interviews to collect household data in order to assist household members.
• Coordinate necessary transportation for families.
• Maintain and update client files.
• Participate in trainings.
• Make referrals for emergency ongoing services within the agency and to other agencies.
• Maintain liaison with community agencies and service organizations in order to determine the results of services rendered to individual clients.
• Provide phone and client contact support.
• Perform related work as required.

• High School Diploma.
• Must possess and maintain a valid driver's license.
• Must possess operational private vehicle for use in the performance of daily work activities. Selected applicants are required to provide proof of vehicle registration and documentation of the appropriate insurance coverage.

• Knowledge of basic childcare practices.
• Knowledge of elderly care practices.
• Knowledge of principles and techniques of effective communication.
• Knowledge of community resources.
• Knowledge of program objectives.
• Knowledge of basic arithmetic.
• Skill in basic counseling techniques.
• Ability to assist clients in accessing community resource services.
• Ability to understand and apply the methods and practices used in medical, nursing, nutrition, child development or childcare settings.
• Ability to interview clients to identify needs.
• Ability to communicate effectively.
• Ability to plan, organize and coordinate work activities.
• Ability to establish and maintain working relationship with others.

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• No state income tax for residents of Florida;
• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions.

With 12,000 employees across the state DCF promotes opportunities and training for all. Our jobs are among the most challenging, complex, and difficult in State government. They are also among the most rewarding. All employees are encouraged to take advantage of available Department opportunities for advancement and professional development.

Participation in the State of Florida Direct Deposit Program is required as a condition of employment per F.S. 110.113, and enrollment must be completed within the first 30 calendar days of your appointment.

Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior…