Outreach Housing Specialist

3510 Biscayne Blvd, Miami, FL 33137, USA

ESSENTIAL JOB RESPONSIBILITIES

Serves as a liaison, coordinator, and/or advocate between the Homelessness, Housing case Management, Medical Care departments or other community medical or agency service provider to remove Homelessness barriers to housing/care for clients.

Accompanies clients to Housing, medical, mental health, substance use disorder treatment or social service appointments to improve Housing Stability and medical care. Creates rapport within client interaction to help each progress in their Housing Issue to avoid homelessness situation.

Interviews prospective clients to determine Homeless need, individual needs, and eligibility for various medical and social services, enrolling them into available community programs.

Maintains organized system of tracking client outcomes through the services point systems (HMIS) and follows up with the goal of seeing clients progress toward improvements in their lives.

Conducts initial interview/intake and client housing barriers and other assessments. Gathers and documents all necessary information for program eligibility and case plans.

Helps program participants identify potential neighborhoods where they wish to live, conducts housing searches in said areas and negotiates with potential landlords on behalf of the participants.

Conducts research, outreach, education, and public relations to build a pool of landlords and property management companies willing to rent to program participants.

Maintains comprehensive knowledge of community services to apply knowledge of services to individual client needs. Supports billing through concurrent documentation of service provided and budget activities as required (i.e., reconciling billing across data systems including PCIS, Web-based systems, CASEWATCH, HIMS, Next Gen and client electronic health records).

Participates in agency developmental activities as requested.

Participates in agency developmental activities as requested.

This work requires constant sitting, walking, hearing, talking in person and on the phone. Occasional driving, stretching/reaching, and standing are required. Work usually performed in an office setting.

Own transportation required. Visits:
Home, Airport, streets, Annual.

Two (2) years of related work experience. Knowledge of homeless community resources and community services. Experience working with multicultural and diverse population. Experience in Rapid Re-Housing program, Permanent Supportive Housing, and FQHC program.

High school diploma required.

• Detail Oriented:
  Capable of carrying out a given task with all details necessary to get the task done well.
• Team Player:
  Works well as a member of a group.
• Enthusiastic:
  Shows intense and eager enjoyment and interest.
• Dedicated:
  Devoted to a task or purpose with loyalty or integrity.

• Ability to Make an Impact:
  Inspired to perform well by the ability to contribute to the success of a project or the organization.
• Flexibility:
  Inspired to perform well when granted the ability to set your own schedule and goals.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.