Workshop Diagnostics Technician

Company Overview

The Swatch Group Ltd is an international group active in the manufacture and sale of finished watches, jewelry, watch movements and components. Swatch Group supplies nearly all components required for the watches sold by its watch and jewelry brands as well as by its two retail brands, the Tourbillon and Hour Passion companies. The Group’s production companies also supply movements and components to third-party watchmakers.

The Swatch Group Ltd is also a key player in the manufacture and sale of electronic systems used in watchmaking and other industries. With its watch brands, it is also a leader in the field of sports event timing as official timekeeper and data-handler of most of the Olympic Games of the last decades and major international sports events. The Swatch Group Ltd has a unique emotional culture.

Beauty, sensuality, emotions in watches are as much part of it as high-tech, quality and added value on the customer’s wrist. Both, emotional poetry and innovation play an active part in the commitment to its customers.

The Swatch Group (U.S.) is looking for a Diagnostics Technician for their after‑sales service center in Miami, Florida.

• Visually inspect watches in accordance with prescribed standards
• Manually operate watches to check functions against specifications
• Operate diagnostic equipment to test performance
• Physically transfer watches between task areas
• Describe defects and identify points of failure
• Record results of evaluation onto client correspondence
• Interact with technical, administrative, and other staff members
• Other duties as assigned

• Strong Diagnostic Skills
• Good customer service and communication skills
• Knowledge of the SAP System would be a strong advantage
• Ability to read and write English
• Manual dexterity
• Familiarity with wristwatches helpful

• Excellent medical, dental and vision insurance (eligible 1st of the month following 30 days, generous employer contribution)
• Immediate participation in the 401(k) and 100% vested employer match after one year of employment
• 18 PTO days per year, 23 PTO after 5 years
• 7 days per year of extended paid time off for medical, parental and military leave
• Holiday pay
• Company paid life insurance and Long Term Disability
• Voluntary Flexible Spending Account, Short Term Disability, Accident/Hospital Indemnity insurance
• Employee product discount
• Internal transfer and growth potential
• $500 Employee Referral Bonus program

For more information please see https://tra

Job Location:

Blue Lagoon Drive 5301, 33126 Miami FL, United States (Florida)
Company Address:
The Swatch Group (U.S.) Inc. 800 Waterford Way Suite 1000 Miami, FL 33126 USA