Manager, Enterprise Integration

Position: Manager, Enterprise Applications Integration
** FULL-TIME JOB VACANCY    Manager, Enterprise Applications Integration*
* ** Enterprise Applications Division*
* ** Multiple Locations Considered*
* ** Application Date:
June 25th, 2026
** The Enterprise Applications Division of Human Rights Watch (HRW) is seeking a skilled
** Integration Manager
** to lead the
** Integrations Team**. This role oversees all integration architecture, design, development, and maintenance across HRW’s enterprise systems – leveraging Dell Boomi to bridge the connected app infrastructure, which includes Salesforce, Net Suite, Ultipro, among other connected platforms.

The Integration Manager will supervise a team currently consisting of an Integrations Developer and a Junior Integrations Developer, ensuring high-quality delivery of data pipelines and cross-system automation that supports HRW’s global operations.

This position reports to the Enterprise Applications Director and must be based within commuting distance of one of the following HRW offices:
New York, Chicago, Washington, Stockholm, Miami, London, Brussels, Amsterdam, Berlin, Nairobi, Stockholm, Sao Paulo or Johannesburg.
** Responsibilities:
**** Integration Architecture & Leadership
*** Serve as HRW’s primary integration architect, overseeing end-to-end integration strategy, patterns, and data flows across core platforms (such as Salesforce or Net Suite) and third-party systems.
* Lead and manage the Integrations Team, providing direction, technical guidance, and performance oversight for developers working in Dell Boomi and other integration technologies.
* Partner closely with the Enterprise Applications CRM and ERP teams to ensure alignment across platforms and maintain architectural integrity across the full enterprise application ecosystem.
* Collaborate with Information Security and IT Operations to ensure integrations meet security, compliance, infrastructure, and operational standards.
* Work closely with business partners including FSDA in Development, FP&A, and Finance to ensure integrations support accurate data flows, operational needs, and long term business objectives.
** Cross-System Requirements & Solution Design
*** Collaborate with business and technical stakeholders to validate integration requirements, ensuring accuracy, feasibility, and alignment with HRW’s SDLC standards.
* Translate functional needs into scalable technical integration designs, including data mapping, API usage, orchestration flows, and system interdependencies.
* Create and maintain documentation for integration specifications, system diagrams, and data models.
** Integration Development & Oversight
*** Oversee development, configuration, and maintenance of HRW’s integration workflows, primarily using Dell Boomi.
* Manage versioning, deployment pipelines, and change management processes for all integration components.
* Ensure integrations are efficient, secure, resilient, and optimized for long-term reliability.
* Create reusable Boomi frameworks, patterns, and components to accelerate development and improve consistency across integrations.
* Define standardized error handling, retry logic, exception routing, and logging patterns for all integrations.
** Data Flow & Data Quality Management
*** Maintain clear, accurate, and consistent data flow across core systems, supporting data integrity and reliable reporting.
* Partner with the CRM and ERP teams to define and uphold enterprise data standards, naming conventions, and data governance practices.
* Oversee proactive monitoring of integration performance, bottlenecks, and error rates.
** SDLC & Release Management
*** Manage the full SDLC for integration-related development, including requirements, design, development, testing, deployment, and post-production support.
* Ensure all integration changes follow HRW’s formal change management, documentation, and approval processes.
* Coordinate with other EA teams to sequence work across releases, minimize disruption, and ensure smooth system interactions.
* Manage integration environments across development, testing, and production, ensuring deployment pipelines are controlled, predictable, and compliant with SDLC standards.
** Testing, QA, &…