ServiceNow Developer

Service Now Developer

Miami, FL United States (3 days in office – 2 days remote) - No relocation candidates

Key Responsibilities

Act as a technical leader, consultant, and subject matter expert in Service Now architecture, guiding the team of developers and administrators. Design and implement robust solutions using the FSO (Financial Services Operations) module, aligned with the financial sector's business requirements. Define and oversee architecture, governance, and security standards within the Service Now platform. Design and implement integrations between Service Now and enterprise systems (internal and external) using REST, SOAP, Integration Hub, and other middleware technologies.

Work directly with the client, leading technical meetings, presentations, and workshops in English. Support the team with architectural decisions, code reviews, performance optimization, and complex incident resolution. Ensure all solutions align with Service Now best practices and corporate security and compliance policies.

Requirements

7+ years of Service Now experience, with at least 2 years in solution architecture. Proven experience with the FSO (Financial Services Operations) module. Advanced experience with integrations (REST, SOAP, Integration Hub, web services). Fluent English, with the ability to communicate verbally and in writing during meetings with international clients. Experience in technical leadership, team mentoring, and defining development standards. Proficiency in Flow Designer, Business Rules, Script Includes, Client Scripts, UI Policies, ACLs, and Service Now security best practices.

Desirable

Service Now Certified Technical Architect (CTA), Certified Implementation Specialist (FSO), and/or Certified Application Developer (CAD) certifications. Experience in the financial or banking sector. Knowledge of enterprise solution architecture. Experience with Agile methodologies (Scrum, Kanban).