Customs Trade Specialist

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.

Provide impeccable customer service.

May process commodities that have been identified and isolated as requiring specialized processing to reduce the risk of liquidated ages and penalties through classification and the applications of proper duty preference.

Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs.

Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies).

Maintain and keep current all shipment documentation in compliance with all record keeping requirements.

Adhere to all international importing and exporting regulations.

Work closely with other internal staff, departments, other fedex opcos, customers and government agencies to deliver high level of service to customers.

Process agency brokerage shipments.

May handle remote filings.

Performs entry reconciliations as needed.

Ensure all government and organizational policies are followed.

Follow up on Customs matters and resolve problems.

Performs entry reviews as needed.

Performs other duties as assigned. Paid Training Provided.

HS Diploma or GED required. Minimum of 12 months of industry experience preferred. Minimum of 6 months work experience required.

Data entry/keyboard experience required. Working knowledge of MS Office and Outlook using multiple screens and windows.

Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving Skills.

Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision.

Ability to use multiple systems and reference material. Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments.

Knowledge of customs regs, harmonized tariff schedules preferred.

Data entry/keyboard experience required. Working knowledge of MS Office and Outlook. Excellent communication, organizational, interpersonal, and problem‑solving skills. Ability to handle high volume, time‑sensitive work, work independently with minimal supervision, use multiple systems and reference material, and interact effectively with customers, carriers, brokers, government agencies, internal staff, management, and internal departments.

Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job‑related factors permitted by law.

An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay: 25.37 - 35.51 USD Hourly

Additional Details: Remote Monday-Friday 8:00am - 4:30 pm EST

Fed Ex Logistics is an Equal Opportunity Employer including, Vets/Disability.

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Fed Ex Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00).

Fed Ex Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.