Senior Air & Ocean Export Specialist

Position: Senior Air & Ocean Export Specialist (5061)
Senior Air & Ocean Export Specialist

Intermediate Level
• International Operations

Job Type:

Full-Time (On-site)

Location:

Doral, FL

Level:

Intermediate / Senior

Experience:

4-7 years of international freight forwarding experience required

Salary Range:

$62,000 - $80,000 annually

Position Summary

Radiant Global Logistics is seeking an experienced and commercially sharp Senior Air & Ocean Export Specialist to join our International Operations team in Doral, FL. This intermediate-level role is responsible for independently managing a complex portfolio of air and ocean export shipments - from booking through final delivery - while ensuring full export compliance, operational precision, and a consistently high standard of customer service.

The ideal candidate brings 4-7 years of hands-on freight forwarding experience, a thorough command of export regulations, and the confidence to handle multi-modal, specialty, and compliance-sensitive shipments without supervision. Beyond day-to-day execution, the Senior Specialist is expected to identify process improvements, contribute institutional knowledge to the team, and serve as a reliable resource for junior operations staff on complex export scenarios.

Job duties may be adjusted based on operational or business needs.

Key Responsibilities

Export Operations - Air & Ocean

• Independently manage a high-volume portfolio of air, FCL, and LCL export shipments from booking through final delivery and file closure.
• Serve as the primary operational point of contact for assigned export customers, building trusted relationships through consistent execution and proactive communication.
• Prepare, review, and process all required export documentation - including HAWBs, MAWBs, bills of lading, commercial invoices, packing lists, certificates of origin, and shipper's letter of instruction - with a high degree of accuracy.
• Maintain and update shipment records in Cargo Wise, SAP TM, and internal systems throughout the shipment lifecycle.
• Ensure full compliance with all applicable export regulations, including EAR, ITAR, OFAC screening, and AES/EEI filing requirements; identify and escalate potential compliance concerns before shipment release.
• Proactively monitor shipments for exceptions, delays, and carrier issues; communicate status updates to customers before they need to ask.
• Coordinate pickups, deliveries, consolidations, and warehouse activities with carriers, vendors, and overseas agents.
• Manage specialty, hazardous, and out-of-gauge (OOG) cargo requirements across air and ocean modes, including applicable documentation and carrier coordination.
• Enter proof of delivery and close shipment files accurately and on time.
• Review and validate carrier bookings, routing instructions, and sailing schedules to optimize transit time and cost.

Export Compliance

• Apply working knowledge of U.S. export control regulations - including EAR (Export Administration Regulations), ITAR (International Traffic in Arms Regulations), and OFAC sanctions - to screen shipments and documentation before filing.
• Complete AES/EEI filings accurately and within required time frames; resolve AES rejections and compliance holds independently.
• Identify export license requirements and escalate controlled commodity or denied party screening issues to the compliance team.
• Maintain audit-ready shipment records in compliance with U.S. export record-keeping requirements.
• Stay current on regulatory updates and trade compliance developments affecting air and ocean export operations; share relevant changes with the team.
• Support CTPAT program compliance and assist with periodic internal export compliance reviews.

Customer Service & Relationship Management

• Own the customer experience for assigned accounts - proactively communicating shipment status, exception resolution, and transit updates throughout the shipment lifecycle.
• Respond promptly and professionally to customer inquiries, service disruptions, and escalations.
• Build and maintain strong relationships with customers, overseas partners, carrier representatives, and internal teams.
• Send accurate and timely pre-alerts to overseas agents and consignees.
• Identify opportunities to improve service…