Dock Supervisor - Miami International Airport; MIACG

Dock Supervisor - Miami International Airport (MIACG3)

Job Category: Airport Operations

Requisition Number: DOCKS
016739

Location:

MIACG3-Miami Amazon
6185 NW 18th St
Building 716A and 716B
Miami, FL 33126, USA

• Enjoy benefits like 401(k) with matching, health, dental, vision, and life insurance, paid time off, growth opportunities, and more (Benefits may vary based on eligibility)
• We are committed to being a leading provider of commercial services within the aviation industry
• Our teams focus on maintaining a positive working environment and treating all team members with respect
• With more than 200 locations across the world, we offer opportunities for career progression

The Dock Supervisor is tasked with overseeing the entire dock operations, ensuring efficient, safe, and timely loading and unloading of aircraft. This position involves managing a team of dock agents, coordinating with ground crew, and liaising with flight staff to streamline cargo and baggage handling processes. You will enforce strict adherence to safety regulations and operational protocols, and will be responsible for troubleshooting and resolving any logistical challenges that arise during dock operations.

Additionally, you will conduct regular performance evaluations, provide training and guidance to their team, and maintain accurate operational records to optimize the overall efficiency and safety of airport dock activities.

• Supervise dock operations, including overseeing the loading and unloading of aircraft cargo and baggage
• Manage and lead a team of dock agents, providing training, guidance, and performance evaluations
• Ensure strict adherence to safety and security procedures during all dock activities
• Coordinate with flight operations, ground crew, and other relevant teams for efficient workflow
• Oversee the proper use and maintenance of ground support equipment
• Implement operational strategies to enhance efficiency and reduce turnaround times
• Conduct regular inspections to ensure cargo and baggage are handled according to regulations
• Resolve issues and challenges that arise in dock operations promptly
• Monitor and report on the productivity and efficiency of dock activities
• Enforce compliance with company policies and industry regulations among the team
• Assist in the planning and execution of emergency response procedures at the dock
• Maintain accurate records and documentation of all dock operations
• Facilitate effective communication within the team and across departments
• Contribute to continuous improvement initiatives for dock operations
• Ensure the dock area is organized, clean, and compliant with safety standards
• Exemplify Prime Flight customer service and safety standards
• Perform any additional duties as assigned by management

• 18 years of age or older
• Must be legally authorized to work in the country of employment.
• Communicate effectively in English (reading, writing, speaking)
• Must hold a valid driver's license.
• 1 year experience as a Dock Lead
• 1 year dock agent experience
• Knowledge of the Aviation Industry
• Ability to access and interpret information in print and electronically, including the use of electronic devices such as iPads/Tablets, Computers, and Mobile Devices
• Effectively communicate with colleagues and clients, both in-person and through electronic means
• Pass a background check and drug screen
• Eligibility to acquire needed credentials and clearances (FAA, RAIC, TSA, Port Authority, U.S. Customs and U.S. Postal as applicable).
• Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays

To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.

• Ability to lift up to 70 pounds
• Prolonged standing and walking in an indoor/outdoor environment as applicable
• May need to reach with arms and grasp with hands
• May need to…