Cruise Logistics Coordinator

Key Responsibilities

• Consults with clients to assist with their logistics needs and freight movement.
• Gives freight movement quotations to clients.
• Communicates with customers, carriers and truckers on shipment status and/or delays both verbally and via email often in non‑office hours.
• Coordinates movement of freight for clients with internal departments when necessary.
• Prepares and issues export shipping documents.
• Prepares and files AES for shipments as required.
• Handles shipments both as a forwarder and a NVOCC (Non Vessel Operating Common Carrier).
• Files rates and keeps NVOCC tariffs up to date.

• Minimum of 3 years logistics experience in Ocean Export working directly with a Freight Forwarder.
• Must have knowledge of ocean export procedures including documentation and regulations.
• Must be familiar with handling shipments both as a forwarder and a NVOCC (Non Vessel Operating Common Carrier).
• Must be familiar with hazardous cargo handling. DG certified a plus.
• Clear communication to multiple audiences.
• Strong attention to detail, preventing errors and avoiding penalties.
• Able to work under pressure with tight deadlines; able to pivot when circumstances change, recover from setbacks and rise to new challenges.
• Ability to carry out instructions with minimal supervision.
• Good interpersonal skills and team focused mindset.
• Must be computer literate with experience with Microsoft Suite products including Word, Excel and PowerPoint.
• Customer service oriented.
• Must be organized and good with time management skills.

Eligibility to enroll in the health insurance plans (medical, dental, vision) 30 days after your date of hire.

• 401k / retirement plan, with company match of 50% up to 10%
• Life Insurance, Long Term Disability, Short Term Disability, Critical Illness, Identity Theft

We participate in the U.S. Department of Homeland Security's E‑Verify program to confirm employment eligibility. All new hires will be required to complete the E‑Verify process as part of onboarding.