Account Manager

Salary: $65000 USD per year

People. Passion. Pride. This is what has driven our teams since 1833. Since that time we have developed to become a critical partner in the global aviation industry delivering time‑critical logistics services at over 300 locations in 65 countries across 6 continents. But at the heart of our business is our people.

The Account Manager responsibility is to assist the operational team to deliver excellent and safer performance in the ground handling service functions at a high‑volume international airport.

• Implement Menzies Aviation Policies and Procedures as laid down in the Eight Pillars of Management.
• Ensure service delivery to customer airlines is according to the airline contacts and within the agreed budget level.
• Ensure safety and security procedures are performed according to the Menzies Health and Safety regulations and according to international aviation standards.
• Monitor performance taking action to correct any shortfalls.
• Liaise with airline station managers, airport operations staff, handling agents, customs, immigration and security officials and other airport stakeholders.
• Provide reports as required and service delivery measurements.
• Provide leadership to the management team, developing their skills.
• Work shifts as required by the business.
• Report any significant deficiency in our products, materials and documents.
• Suggest any improvements to working practices especially those relating to safety and security.
• Follow all security procedures as required.
• Other duties as assigned.

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs.

As such the company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

• Financial management skills awareness.
• Ability to communicate effectively with senior level personnel.
• Ability to work with a multinational workforce and adjust to the local conditions of the station.
• Working knowledge of the IATA Standard Ground Handling Agreement.
• Aptitude to develop the supervisory team, provide succession planning and re‑engineer business processes as demanded by changes in the business.
• Ability to support other stations as required and ensure own station responsibilities are covered with on leave.
• Ground Handling experience at a high‑volume international airport.
• Excellent knowledge of cargo/ramp GSE.
• High School Graduate or better.
• Pass pre‑employment background and drug test.
• Obtain a US Customs Seal.
• Possess a valid State Driver’s License.

Menzies Aviation is a committed equal opportunity employer and encourages applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy and maternity. We strive to create an inclusive working environment where the different knowledge, perspectives, experiences and approaches of our global workforce are represented and where everyone feels valued and can reach their full potential.

Education: High School or better.

Licenses and

Certifications:

Drivers License.

Experience: Proven Ground Handling experience at a high‑volume international airport.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information please review the Know Your Rights notice from the Department of Labor.