Senior Freight Forwarder, AOG Specialist, Aerospace

Responsibilities

• coordinating and managing the transportation of AOG Shipments, both import and export nationwide
• ensuring timely delivery and compliance with regulations
• overseeing the end-to-end logistics process
• handling documentation
• providing exceptional customer service to clients
• Ensure proper handling of AOG shipments from pick up to delivery
• daily data entry into AOG Desk log and record filing
• Communicate with local branches, shipper, consignee, Schenker Network as necessary to ensure proper handling of shipments and on-time delivers.
• Monitor and control AOG operations with Customers, Branches, and Network to ensure proper level of service
• Ensure information flow to/from customers, to/from local branches and to/from Network
• Timely preparation of daily AOG shipments in strict adherences to USA branch and airline regulations and cut off times
• Ensure all documentation guidelines are met by the local branches according to the TSA regulations
• Audit shipper paperwork and international transport documentation for completeness and accuracy
• Booking with airlines for international US export shipments to worldwide destinations
• Arrange shipment collection with trucking companies and integrators to ensure product is safely and efficiently transported to the departure airport
• Pricing of AOG shipments nationwide to and from all worldwide locations according to customer needs
• Monitoring and safe handling of aircraft engines nationwide on both import and export basis within customer and company requirements

• A Bachelor's degree in business, logistics, or a related field is required
• Professional certifications in freight forwarding, such as from the International Air Transport Association (IATA) or the National Customs Brokers and Forwarders Association of America (NCBFAA), may be preferred
• 3-5 years of experience in freight forwarding, logistics, or a related field
• Must be able to work on rotational shifts including morning, evening, nights, weekends and holidays
• Requires experience shipping aircraft components including engines
• Experience moving product on AOG basis preferred
• Experience managing a team and working with clients is preferred
• Strong knowledge of international shipping regulations, INCO terms, and customs procedures
• Excellent communication and interpersonal skills, with the ability to interact effectively with clients, carriers, and colleagues
• Proficiency in logistics software and systems, such as freight management platforms and ERP systems
• Detail-oriented with strong problem-solving and analytical skills
• Knowledge of air freight logistics and customs regulations
• Understanding of trade laws and regulations
• Fluency in English is required
• Knowledge of additional languages is a plus
• Proficiency in Microsoft Office Suite
• Experience with logistics software and systems is preferred