Front Office Coordinator

The Front Office Coordinator (FOC) is responsible for creating a positive first impression for all traffic (telephone or in-person) in the Express office. FOCs monitor and respond to daily online applications, answer telephones, greet visitors, administer skills evaluations, monitor office appearance, and participate in achieving the office's overall goals.

• Verbal and Written Communication

• Accepts Rules and Direction – Prefers interaction and supervision when managing work responsibilities.
• Grit – Exhibits passion and perseverance toward the goal despite being confronted with overwhelming obstacles – persistence to never give up.
• Love Helping People/Interpersonal Relationships – looks for imaginative ways to create meaning, purpose, belonging, and love at work, home, and in our community.
• Passion/Purpose – displays interests, purpose, passion, and values that align with the position and the organization.
• Process Orientation (Non-Sales) – Takes an organized approach to efficiently complete assigned duties in a timely manner.
• Trailblazer/Accepts Responsibilities – creates new and innovative ways to achieve the impossible and open the path for others to follow.
• Tribe – Values the tribe environment and lives up to the agreed-upon behaviors that contribute to the greater good of the tribe.
• Work Effectiveness – Efficiently executes tasks to achieve desired results.

• High school diploma/GED
• Knowledge of business and office procedures
• Customer service or sales experience preferred

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