Drop Team Supervisor

Summary of Duties

Perform quality work within deadlines with or without direct supervision. Interact professionally with other team members, customers, and suppliers. Work effectively as a team contributor on all assignments. Work independently while understanding the necessity for communicating and coordinating work efforts with other team members and organizations. Maintain strict privileged, proprietary, guest, and employer confidentiality during and beyond the term of my employment.

Adhere to all work rules, policies & procedures, and safety standards.

To provide an accurate and efficient count of daily revenues for the Casino.

• Hire, train, develop, and discipline personnel as needed to manage a productive and efficient drop team.
• Forecast personnel needs based on historic, seasonal, and events in order to maintain adequate staffing levels.
• Open gaming machines and remove cash canisters, replace them with empty cans, and lock machine doors.
• Place all cash canisters on a cart and move it to the soft count room.
• Ensure an efficient and accurate count of revenue.
• Prepare soft count paperwork and verify accuracy with another team member.
• Ensure that all drop and count duties are performed in compliance with gaming regulations and internal controls.
• Inspect and ensure that bill acceptor canisters are properly numbered.
• Rotate job duties to ensure that all members become proficient in all drop and soft count processes.
• Participate in the soft count processes no more than 3 consecutive days.
• Become familiar with casino events and promotions in order to accurately inform guests.
• Execute payroll and performance management responsibilities as required.
• Ensure compliance with Title 31 reporting requirements.
• Perform other duties as assigned.

• Must be at least 18 years old.
• High school diploma or equivalent.
• Previous supervisory experience is preferred.

• Must be able to obtain and maintain the required Gaming License.

Requires problem solving skills, and the ability to communicate effectively. Position involves prolonged walking, stooping, or bending, lifting, or carrying up to 50 pounds daily. Work is performed in a casino environment with varying levels of lighting, air quality, noise, and / or temperature.