Billing Coordinator

About the Role

Assist with maintaining integrity of client and matter financial data. Maintain timekeeper information and p provide departmental administrative support.

• Maintain Elite 3E Client and Matter Maintenance Records, including but not limited to: coding; address changes; currency changes; and close/reopen matters upon request.
• Review Outside Counsel Guidelines Finance Summary and make required edits to client and matter maintenance records in Elite 3E as directed to ensure adherence to Outside Counsel Guidelines (OCGs) and any negotiated rate agreements.
• Submit timekeepers for approval in client e-billing systems both as part of the Annual Rate Process as well as on an ad hoc basis.
• Monitors Client-Matter Setups mailbox and departmental hotline to ensure requests are handled on a timely basis.
• Assists the Client Account Specialists with Accounts Receivable write-offs.
• Pull cost receipts for clients that require the cost backup to accompany the invoice.
• Responds to inquiries from firm management, partners, and staff regarding all aspects of the cash applications function.
• Ensures accurate processing of payments and the data entry that accompanies posting payments; implements processes/audits to minimize errors.
• Manages service to billing partners and their secretaries.
• Coordinates and implements electronic cash receipts files from lockbox; stays current on latest methods for more efficiently processing payments from lockbox vendors
• Accurate and timely posting of cash receipts to appropriate client and ledger accounts.
• Assists collection staff to determine proper allocation of all unallocated payments; establishes regular review of unallocated payments.
• Monitors personal account deductions data entry into 3E.
• Assists G/L group monthly to reconcile firm bank accounts.
• Backs up Cash Management staff in GL group in the set-up, approval, sending and recording of wire transfers. Works with clients and attorneys on a daily basis responding to inquiries about payments and applications.
• Demonstrates a strong commitment to professionalism, delivering high-quality service, and maintaining a positive, solution-oriented (“can-do”) approach. Effectively supports internal departments

• Strong organizational skills and ability to multitask.
• Strong communication skills – oral and written.
• Demonstrated ability to effectively use PC-based and on-line technology, spreadsheet, database, and presentation software.
• Excellent interpersonal skills, as necessary to work effectively with people at all levels both internally and externally.
• Remains open to technological change as generative AI becomes more integrated into the firm's practice, actively develop comfort with new tools, and adapt how work is preformed.

• Minimum two years’ office experience required; professional services or legal industry preferred. Relevant education may be considered in lieu of experience.

• High school diploma required. BA/BS preferred.

• A values‑driven firm that fosters collaboration and respect
  
  This position is eligible for a Hybrid Schedule
• Medical, dental, and vision insurance
• 401(k) with company match and profit-sharing options
• Paid time off and holidays

Wilmer Cutler Pickering Hale and Dorr LLP (Wilmer Hale) is an equal opportunity employer and is committed to compliance with all applicable laws prohibiting employment discrimination. It is our policy to take all employment actions and make all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, ancestry, age, marital status, citizenship status, genetic predisposition or carrier status, disability, military status, status as a disabled or other protected veteran, or any other protected status under applicable law.

Wilmer Hale will make reasonable accommodation for qualified individuals with disabilities and otherwise as required by applicable law.

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This job description is intended to describe the general nature and level of the work being…