Client Relationship Manager

As an industry leader and advocate for greater retirement readiness, Voya Financial is committed to delivering on its vision to be America’s Retirement Company™ and its mission to make a secure financial future possible — one person, one family, one institution at a time.

As a Voya Financial employee, you’ll enjoy:

• A wide variety of career fields
• Professional development to help advance your career through continuous learning resources such as the U.S. Learning Center and Career Development Resources
• Competitive salaries and superior benefits including a Work-Life Balance Program
• Association with an organization that has a reputation as a dedicated corporate citizen with a demonstrated commitment to the local community
• The opportunity to work with some of the most talented people in your field, in an informal environment.
• Working in an organization with a track record of financial strength, continued growth, and unlimited future potential!

Current job opportunities are posted here as they become available.

We are a small wealth management, investment advisory team in Miamisburg, OH. We are looking for someone who has a positive attitude and sincere willingness to constantly learn and provide great service to our clients. Responsibilities and pay will increase over time. This is an in-person position.

Initial responsibilities will include greeting clients, scheduling appointments and data entry. Qualified candidates will be eager to learn, have at least some college education with a bachelor’s degree strongly preferred.

• Greets clients and prospective clients in a friendly and sincere manner, making them feel comfortable when they visit the office.
• Handles incoming telephone calls to screen solicitors and connect clients with their respective advisors.
• Sorts and distributes the mail.
• Sends periodic client correspondence.
• Coordinates the assembly and mailing of client paperwork.
• Orders and manages office supplies.
• Copy/Fax/Scan/Bind financial planning documentation.
• Assists in filing of client records.
• Assists in entry and management of client information within Salesforce.
• Sends weekly Market Commentary and other email campaigns.
• Helps maintain clean conference room and kitchen for clients and advisors.
• Prepare and modify documents including correspondence, reports, drafts, memos and emails.
• Contributes to team effort by accomplishing related results as needed.

Initial workweek will include 8:30-4pm Monday-Thursday at Voya’s office in Miamisburg, OH. Additional hours may be available based upon workload and availability.

Position will be compensated hourly, at an initial rate of $16 per hour determined by experience and expertise.

• Excellent attitude and client service orientation
• Superior phone skills-friendly and helpful
• Proficiency in MS Word, MS Excel, MS PowerPoint and MS Outlook
• Ability to learn or use Salesforce and Mailchimp Software
• Ability to attend work consistently and on time
• Excellent communication skills – written and verbal
• Ability to multi-task and handle distractions

Job Type: Part-time

Ability to Relocate:

Work Location:

In person