Operating Systems Security Engineer

Overview

Wilmer Hale is a leading, full-service international law firm with 1,000 lawyers located throughout 12 offices in the United States, Europe and Asia. Our lawyers work at the intersection of government, technology and business, and we remain committed to our guiding principles of providing quality, excellent legal and client services; developing diversity among our lawyers and staff and cultivating an environment that promotes an ambitious spirit, collaboration and collegiality by drawing on the extraordinary talents and dynamic experience of our lawyers.

Our goal is to reflect the diversity of our clients and the communities in which we practice.

• Design, implementation, management, and support of Wilmer Hale's enterprise endpoint and server operating systems and associated security infrastructure.
• Focus on information security related technologies related to our core operating systems, ensuring performance, immutability, and high-availability.
• Serve as a key member of the Computer Security Incident Response Team; assist in development and maintenance of processes and procedures for investigating and remediating security incidents involving malware, ransomware and/or data loss.
• Assist with implementation of new or additional endpoint, server and associated security environments to improve infrastructure service, both locally and remotely.
• Assist with resource and workload management and capacity planning.
• Effectively manage product life-cycles, providing input for budget preparation.
• Monitor and control processes, and implement systems solutions to provide stable, secure, and optimally performing platforms.
• Provide full requirements intake, design, planning, configuration, documentation, deployment and top-level support ownership of the following infrastructure technologies:
• Accountable and responsible for Endpoint and Server Security products and projects, including OS and software applications needed to provide a secure and stable desktop and server environment.
• Development of endpoint and server OS and images including OS hardening and configuration control practices.
• Use of Citrix technology in conjunction with endpoint and server Operating Systems, and laptop build design.
• Provide support and backup on other desktop technologies as time permits, including Microsoft System Center Configuration Manager, Active Directory, Windows Server Update Services (WSUS) for deployment of patches to workstation.
• Work with the Infrastructure Services Manager to develop documented firm standards for endpoint and server security; ensure adherence to those standards is monitored and followed by all members of the Systems Infrastructure group.
• Engineer new endpoint and server security build solutions for new hardware releases and to support developing business needs.
• Assist in efforts to optimize infrastructure performance to the end-user.
• Test and coordinate deployment of Microsoft Security patches for workstations and servers.
• Assist in maintaining a testing environment for development.
• Maintain awareness of technology developments and make recommendations to Infrastructure Management.
• Develop roadmaps for the adoption of cutting edge endpoint and server security technologies and practices.
• Participate in negotiations of software licensing and support agreements.
• Participate in cross-functional team projects to implement new or updated technology.
• Assist with resolution of escalated incidents and participate in problem management activities.
• Cross-train other IT staff in the use or maintenance of technology.
• Assume additional responsibilities as assigned.
• Contribute to the firm's Service Excellence initiative to consistently improve its image internally and externally; display professionalism, quality service and a "can do" attitude to internal members/departments of the firm as well as external clients and vendors via electronic and print correspondence, over the telephone, and in-person.

• Mastery-level knowledge of multiple technology areas, including Windows 11, Windows Server 2016 and above, Trellix, SCCM, Sentinel One, Absolute, Windows Security, Microsoft Defender, Third Party Log Management systems (including Splunk and Microsoft Sentinel), and associated security services and systems.
• Strong technical skills and ability to learn new technologies.
• Excellent analytical skills, including the ability to perform advanced research that involves interpretation and analysis from a variety of sources, including sources and/or data that needs to be developed.
• Demonstrated ability to write and edit technical documentation.
• Excellent oral and written communication skills and interpersonal skills to communicate and coordinate with others on both routine and non-routine matters.
• Ability to effectively lead and develop others in their work and to resolve problems independently in accordance with defined policies and procedures.
• Demonstrated ability to make significant decisions and recommendations on complex issues to…