Pediatric Medical Assistant

Careers At Community Health Centers of Greater Dayton

Community Health Centers of Greater Dayton (CHCGD) is a non-profit health care organization created from a collaborative effort between hospital systems and the local health department. CHCGD promotes a family atmosphere and seeks individuals who have a passion for providing quality patient care and customer service. We offer a competitive salary with very good benefits. Our mission is to improve the health of the underserved communities in Dayton and the surrounding area by providing preventive and primary health care services to patients, regardless of ability to pay.

CHCGD prohibits employment opportunity discrimination against a qualified individual on the basis of race, color, gender, age, religion, national origin, or disability. Employment opportunities include, but are not limited to, employee selection, promotion, training, development, compensation, termination, and corrective action.

• Patient/Customer Focus
  :
  Makes patients and their needs a primary focus of one’s actions; shows interest in and understanding of the needs and expectations of internal and external customers; gains patient trust and respect; meets or exceeds patient’s expectations.
• In coordination with providers and other staff, ensures smooth and efficient patient flow.
• Interviews patients to obtain an appropriate history and current medical information for the patients’ record. Obtains check-in information including chief complaint, current medications list, vital signs, etc.
• Furnishes the patient with appropriate information on health-related issues, as directed by the physician/nurse practitioner.
• Documents all patient encounters using appropriate medical terminology. Ensures that patient charts are completed and documentation is in the patient’s chart.
• Meets state and national regulatory compliance issues. Provides a safe environment for patients and others.

• Technical/Professional Knowledge and Skills
  :
  Possesses, acquires and maintains the technical/ professional expertise required to do the job effectively. Demonstrates knowledge through problem solving, applying professional judgment and competent performance.
• As directed by the physician/nurse practitioner, independently performs procedures which may include venipuncture, administration of injections, pulmonary function tests, ear irrigations, ultra sound therapy, muscle stimulation, hot/cold packs, EKGs, breathing treatment, lab testing, dressing changes, wound cleaning, hearing and vision tests, etc.
• Properly sets up and assists physician/nurse practitioner with surgical and medical procedures, e.g. flex sigs, colposcopy, minor wound repair, foreign body removals, etc.
• Maintains a basic understanding of commonly dispensed pharmaceuticals, their indications, dosages, adverse reactions, and administration techniques. As directed by the physician/nurse practitioner, calls in prescriptions to the pharmacy. Properly inventories and orders routine medical and medically-related supplies and services.
• Upon physician/nurse practitioner order, advises patients of testing and referral results and ensures that appropriate follow-up call is provided.
• Explains billing process for SFS patients needing lab work, and lab discount information.
• Accurately records lab codes and diagnostic codes when drawing blood.
• Documents and submits billing codes for nurse visits on a daily basis.

• Planning and Organizing
  :
  Organizes work, sets priorities, and determines resource requirements; determines necessary sequence of activities needed to achieve goals.
• Documents messages in EMR system, handles or distributes mail and faxes.
• Prepares patient documentation for clinician (have ER reports, test results, hospital records).
• Keeps exam room neat, clean and supplied.
• Responds to incoming and outgoing correspondence. Assures that appropriate signed releases are acquired and office records and forms are distributed and forwarded to appropriate parties.
• Takes messages off of the telephone line in a timely manner as directed by the Practice Manager.

• Communication and Teamwork
  :
  Participates as an active and contributing member…