System Integration Specialist

Location: Miamisburg, OH (HQ)
Department: Information Technology
Reports To: IT Applications Manager

FLSA Status: Full-Time, Exempt
Level: IC
Travel: Minimal

The System Integration Specialist is responsible for designing, developing, implementing, and maintaining electronic data interchange (EDI) and application programming interface (API) integrations between internal systems, external partners, and third-party applications at Covation Global / United Wheels Inc. This role ensures seamless data flow, system interoperability, and the reliability of mission-critical integrations that support business operations such as supply chain, finance, logistics, and customer service.

Covation Global runs on data moving cleanly between systems and trading partners — purchase orders, invoices, shipping notices, and the many transactions that connect supply chain, finance, logistics, and customer service. When an integration fails, the impact is immediate: orders stall, files don’t post, and partners are left waiting. The System Integration Specialist is the person who keeps those connections reliable — building and maintaining the EDI and API integrations, monitoring the daily data exchange, and resolving issues quickly when something breaks.

Done well, this role keeps mission-critical data flowing accurately and on time, onboards new partners smoothly, and protects the operations that depend on dependable system-to-system communication.

• Reliable, Uninterrupted Data Exchange: EDI and API integrations run reliably day to day, with file transfers, loads, and transaction acknowledgments monitored and issues diagnosed and resolved quickly to minimize disruption to the business.
• Smooth Partner & System Onboarding: New trading partners and API consumers/providers are onboarded efficiently, with requirements gathered, data accurately mapped and validated, and solutions tested for a smooth deployment.
• Accurate, Well-Documented Integrations: Data maps, integration specifications, and process flows are accurate and well-maintained, and integrations meet the operational needs and timelines of the business units they support.

Essential Duties and Responsibilities: Other duties may be assigned.

• Develop, configure, and maintain data integration processes and interfaces between enterprise systems and external trading partners.
• Communicate and work with trading partners to establish requirements for onboarding.
• Support and enhance EDI systems, including setup and maintenance of X12 and EDIFACT transaction sets.
• Configure and manage secure data transfer processes (FTP/SFTP) across platforms such as Trusted Link, CLEO, Go Anywhere, and Windows Server environments.
• Map data fields between systems and validate transformations to ensure data consistency and accuracy.

• Monitor daily data exchange activities, including file transfers, loads, and transaction acknowledgments.
• Troubleshoot integration issues and perform root cause analysis to resolve failures in data transmission or processing.
• Maintain technical documentation, including integration specifications, data maps, and process flows.
• Collaborate with business units to ensure integration processes meet operational needs and timelines.
• Collaborate with IT, business analysts, and external partners to onboard new trading partners or API consumers/providers.
• Coordinate testing and validation of integration solutions to ensure smooth deployment.

Supervisory Responsibilities: This job has no supervisory responsibilities.

• Bachelor’s degree in Computer Science, Information Technology, or equivalent technical training required, along with…