Quality Engineer

General Responsibilities

The Corporate Quality Engineer is responsible for all facets of quality in the production phase. Position will require up to 40% travel (including international).

• Comply with all Quality Management System processes/standards/deliverables
• Evaluate consumer returns to identify root cause and work with other functions (Manufacturing, Engineering) to identify appropriate corrective actions; complete all required documentation and reporting
• Review all internal and external root cause/corrective action submissions including supporting evidence, preventive actions and lessons learned; resolve any identified inadequacies
• Conduct regular on-site factory quality process and product audits to provide oversight, ensure quality system compliance; audits of sub-suppliers to be conducted as required
• Conduct internal audits of the Quality Management System; work cross‑functionally to resolve any identified inadequacies
• Analyze customer (, online reviews), supplier and internal data; identify issues and trends and refer to CAPA process
• Provide relevant metrics and reporting

BS Degree in technical field required; 2-5 years of experience in quality. Preferred experience with Juvenile products.

• Excellent Verbal and Written Communication Skills
• Project Management Skills – ability to follow project plans and meet key milestones on time
• Computer Skills (Microsoft Office Suite)
• Knowledge of manufacturing: injection molding and plastics
• Understanding of and experience with Quality Disciplines –
  • ISO 9000 knowledge and experience (Procedures and Work Instructions)
  • Quality Planning (FMEAS, Control Plans)
  • Effective Corrective Action (5-Why); exposure to Six Sigma, Shainin preferred
  • Effective Prints and Specifications preferred

• Personal Leadership – Leads by envisioning the future, engaging others, energizing people and enabling self and others to develop and execute plans to deliver strategy.
• Aligning Performance for Success – Focuses and guides others in accomplishing work objectives.
• Building Partnerships – Identifies opportunities and takes action to build strategic relationships between one’s area and other areas, teams, departments, units or organizations to help achieve business goals.
• Customer Focus – Makes customers and their needs a primary focus of one’s actions; develops and sustains productive customer relationships.
• Information Monitoring – Sets up ongoing procedures to collect and review information needed to manage an organization or ongoing activities within it.
• Initiates Action – Takes prompt action to accomplish objectives; takes action to achieve goals beyond what is required; is proactive.
• Strategic Decision Making – Obtains information and identifies key issues and relationships relevant to achieving a long‑range goal or vision; commits to a course of action to accomplish a long‑range goal or vision after developing alternatives based on logical assumptions, facts, available resources, constraints and organizational value.