Account Receivable Specialist

Position Overview

We are seeking a detail-oriented Accounts Receivable Specialist to join our manufacturing finance team. The role is ideal for someone who has a strong background in maintaining accurate records, reconciling Customer accounts, and generating reports to provide insights into collections and aged accounts. The specialist will also investigate discrepancies, collect overdue payments, recommend credit limits and payment terms, and contribute to the overall efficiency of the Accounts Receivable process.

• Maintain accounts receivable records to ensure aging is up to date, credit and collections are applied, and uncollected amounts are accounted for.
• Monitor and collect accounts receivable by contacting customers by phone, email, and mail.
• Review sales orders on credit hold and determine if orders should be released based on past dues and credit limit.
• Create and distribute invoices to customers by email, mail, or customer portal.
• Create and distribute monthly statements to customers by email, mail, or customer portal.
• Communicate discrepancies, slow-paying customers, and recommend a collection strategy to management.
• Research and resolve discrepancies, such as pricing differences, quantity disputes, and returns.
• Provide strong analysis of customer accounts, reporting, and trends.
• Run 3rd party credit reports and recommend credit limits for new and existing customers.
• Perform daily cash management duties; run daily bank reports to record bank deposits, update cash reconciliation, and upload deposits promptly to the customer account.
• Contact customers for remittance advice and clear cash from the AR subledger timely.
• Research misapplied payments such as checks, wires, ACH Payments, and credit cards, and take appropriate steps to reverse and reapply the payments.
• Process refunds for over payments.
• Create and process manual billings as required for Customers.
• Understand GAAP related to revenue recognition to ensure how and when revenue should be recognized.
• Ensures revenue is properly reflected in the General Ledger.
• Support the month-end close process by preparing account reconciliation, aged trial balance, and various ad hoc reports and analyses.
• Assist in streamlining the order-to-cash process by identifying areas for process improvement to improve the cash collection cycle.
• Build strong relationships with internal departments, i.e., Sales, Customer Service, and Shipping / Warehouse, to collect cash faster, boost profitability, build strong customer relationships, and minimize customer disputes.

• Associate’s Degree in Accounting, Finance, or related area of study (or relevant experience)
• Minimum 3 years of Accounts Receivable experience in a manufacturing environment

• Proficiency in Microsoft Applications with expertise in Excel required
• Proficiency and hands‑on experience with Financial Management Software;
  Microsoft Dynamics NAV Classic a plus, but not required
• Strong time management and organizational skills
• Detail-oriented with a passion for accuracy
• Excellent verbal and written communication skills
• Ability to identify and implement process improvements to enhance efficiency and accuracy

• Monday to Friday, core business hours (8 a.m. to 5 p.m.)
• Occasional evening or weekend hours, dependent on close deadlines