Receptionist, Administrative​/Clerical

Receptionist

Apply for the Receptionist role at H&R Block in Chesaning, MI.

About H&R Block

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We foster a high‑performing, connected culture where everyone feels like they belong. We continually improve our business through the long‑term strategy of Block Next, focusing on innovation, client experience, and sustainable growth.

Helping others is what we do best here. As a seasonal Client Service Professional/Receptionist, you will see the impact of your work firsthand, building client relationships and ensuring service excellence in person, over the phone, or virtually.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure all client needs are met during service.
• Maintain office cleanliness and organization of resources with team members.
• Perform other duties as assigned.

• High school diploma or equivalent.
• Flexible schedule and ability to work in multiple locations.
• Prior sales or marketing experience is a plus.
• Experience in a fast‑paced environment.
• Previous customer service experience.
• Excellent multitasking and time‑management skills.
• Computer proficient with Microsoft Office.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, Better You, to build healthy habits.
• Neurodiversity and caregiver support.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (subject to eligibility).

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.