Marketing Associate

MARKETING & ENROLLMENT MANAGMENT - Marketing Associate

Job Classification:
Temporary Part-time

This position supports the Executive Director of Marketing and Communication, focusing on project coordination, communication follow-up, and office quality control. This part-time role offers flexible scheduling, 3 to 4 days per week.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be a Seventh-day Adventist in good and regular standing.

• Attend weekly meetings with the Executive Director
• Participate in relevant group chats for visibility.
• Monitor communication threads for action items.
• Monitor incoming tickets. Ensure that they are properly categorized and assigned. Follow up on overdue tickets.
• Confirm when deliverables are completed.
• Increase clarity, accountability, and execution across the office by tracking projects, following up with team members, monitoring deadlines, providing quality control, and supporting organization and communication.

N/A

• Ability to work in a team environment
• Strong customer service, including verbal and written communication skills
• Self‑motivated with strong time management and organizational skills
• Demonstrate proficiency in Microsoft Office programs.
• Maintain confidentiality
• Communicate effectively and professionally by phone and email.
• Work effectively and provide excellent customer service for all constituencies, including prospective students, parents, student workers, the Enrollment team, and campus departments.
• Education:
  
  Bachelor's or equivalent certification and/or related experience preferred.

Use Microsoft Office, especially Excel, efficiently and learn CRM Recruit/Grey matter and Banner interactions quickly and efficiently.

Able to work effectively with excellent customer service skills with all constituencies include prospective students and their parents, student workers, the Enrollment team, and people from academic and support departments across campus.

• Regularly:
  Sit, talk, hear and use hands to work with the computer keyboard.
• Occasionally:
  Walk, reach with hands and arms, and stoop and kneel for filing.
• Occasionally:
  Lift and/or move up to 20 pounds.
• Vision abilities required:
  Close vision, and ability to adjust focus.

The work environment characteristics described here are representative of those any employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is not usually quiet. Not in an enclosed office space.