Utility Biller/Deputy Clerk Job Imlay City Michigan USA,Administrative/Clerical

Location: Imlay City

Job Description

UTILITY BILLING CLERK / DEPUTY CLERK

Supervised By:
City Clerk / Treasurer
Supervises:
No supervisory responsibility

Position Summary

Under the supervision of the City Clerk / Treasurer, performs a variety of account keeping functions associated with accounts receivable, utility billing, and customer service duties. Maintains utility accounts, prepares billings, processes payments, and assists customers with billing information and requests. Serves as Deputy Clerk and assists with elections and election-related duties and may serve as the Clerk in that person’s absence.

Essential

Job Functions

Administers monthly and quarterly utility billing process. Enters meter readings, generates reports, reviews data for irregularities and omissions, and audits for accuracy. Identifies unusual usage patterns and orders re-reads. Prepares, prints, and mails monthly water bills.

Prepares delinquent notices, assigns penalties, and issues shut‑off notices according to established procedures. Orders shut‑offs and prepares list of delinquent water bills to be added to the tax roll as necessary. Generates month‑end, consumption, and other reports as requested.

Responds to all utility billing related inquiries made by phone and in person, providing necessary forms, reviewing paperwork, and taking appropriate action to resolve questions or concerns. Submits service requests and refers unique or complex inquiries to the appropriate person.

Maintains a comprehensive record system for utility accounts and related documents and reports. Ensures account information is accurate and up to date. Establishes, adjusts, transfers, and closes accounts as appropriate. Arranges for final reads and issues refunds according to established procedures.

Attends to the counter and phones, receives and posts payments made to the City, and maintains accurate accounting of all funds received. Balances cash drawer and utility service accounts, and prepares funds for deposit.

Serves as Deputy Clerk to the City Clerk/Treasurer. Assists in all elections held in the City in accordance with Federal, State, and local laws. Accepts voter applications, issues absentee ballots, maintains election equipment, and coordinates the set up and tear down of voting equipment.

Assists in providing administrative support to the City Commission and other boards, commissions, and committees as requested. Schedules and attends meetings, posts meetings, minutes and official notices, records minutes, and completes related tasks as requested and in the City Clerk/Treasurer’s absence.

Serves as a liaison to the Public Works Superintendent. Provides general administrative and clerical support, types, files, and performs data entry, sorts and distributes mail, and prepares work orders for public works staff. Completes other related tasks as assigned.

Generates and compiles data for a variety of reports, financial statements, and other documents as requested. Provides information to assist in preparing estimates, reports, budgets, and other records.

Reviews documents and reports for accuracy and assists in compiling information for use in annual audits and year‑end activities. Prepares general audit schedules as assigned and assists the City’s auditors as needed.

Enters data, creates and maintains spreadsheets, and prepares standard and special reports. Prepares and composes forms, correspondence, reports, memos, receipts, vouchers, and other similar documents.

Responds to standard inquiries and provides general information to citizens regarding City operations, policies and procedures. Resolves routine issues independently and refers more complex situations to the appropriate party.

Serves as back‑up to other City administrative functions as operational needs demand. May work the front counter, collect fees and receive payments, and assist in other related duties.

Performs other related work as required.

A high school diploma is required and an Associate’s Degree in business, accounting or related field is desired along with experience in public sector finance or accounting. Experience with BS & A software is desired.

Required Knowledge, Skills, Abilities and

Minimum…

Utility Biller​/Deputy Clerk

Utility Biller/Deputy Clerk