Administrative Assistant

Benefits:

• 401(k) matching
• Bonus based on performance
• Employee discounts
• Health insurance
• Paid time off
• Profit sharing

Cole's Appliance is looking for a talented Administrative Assistant to join our team! You will be responsible for supporting our Appliance Repair staff to help them stay organized and complete tasks that allow them to focus on more advanced responsibilities. You are detail-oriented and take pride in being highly organized. With a knack for building processes and communicating effectively, you play a key role in helping our team stay efficient so we can serve our customers!

The primary focus of this position will be to coordinate our appliance repair department.

• Respond to customer inquiries timely and professionally
• Perform general office duties
• Order parts, process them into inventory, and submit for returns
• Prepare operational reports and schedules to ensure accuracy and efficiency
• Handle invoicing and collections process
• Monitor the facility to ensure that it remains safe, clean, and well-maintained
• Schedule and call customers expecting delivery and service appointments

• 2+ years of office and/or customer service experience
• Strong attention to detail, solid organization, and time management capabilities
• Outstanding written and verbal communication skills
• Self-motivated with the ability to manage multiple priorities
• General computer proficiency
• Mechanical/repair background preferred but not required

• Flexible Scheduling
• Growth and Career Advancement Opportunities
• Great Working Environment

Cole's Appliance and Home Furnishings is a family-owned company that has been serving the area for over 60 years! We offer flexible scheduling and a friendly work environment. Cole's is located in beautiful Northeast Michigan, near Lake Huron and other smaller inland lakes. The area is perfect for hunting, fishing, and anything outdoors. Northeast Michigan is an area with a reasonable cost of living.