Clerk​/Register Technician

Job Title

Job Description

Operates under the supervision of the Chief Deputy Clerk and Chief Deputy Register, performs a variety of clerical support tasks to process county vital records and performs detailed research and examination of legal documents for conformity to the recording and indexing of land records. Provides customer service to the public and clerical support to other staff.

This is a full-time benefited position primarily working out of the Fillmore Complex located at 12220 Fillmore St., West Olive, Michigan. Occasional travel to other county locations as required. Typical working hours are Monday-Friday 8:00am - 5:00pm.

Essential Job Functions

The essential functions of this position include, but are not limited to, any combination of the following:

• Receives and responds to customer inquiries in person, by telephone, by fax, or by e-mail regarding program requirements, department policies and procedures, documents, and other functions of the County Clerk/Register's Office. Assists customers in filling out forms, and reviews applications and documentation for proper completion.
• Refers inquiries and requests for legal guidance and other information beyond the scope and authority of the position to more appropriate resources.
• Processes requests for vital records including birth certificates, death certificates, business licenses, and marriage licenses in person or through the online request system.
• Examines documents presented to determine (1) whether they are originals or certified copies authorized for recording; (2) if they comply with all substantive and procedural requirements for recording; and (3) the amount of any applicable fees and transfer taxes.
• Prepares and types a variety of forms and other legal documents such as marriage licenses, business licenses, death certificates, etc.
• Provides clerical support for the County Clerk/Register's Office, including filing, sorting and prioritizing incoming mail, pulling files and records, processing documents, and preparing correspondence.
• May act as a passport acceptance agent. This includes checking applications for completeness, taking photos, administering the oath, collecting fees, and submitting all necessary documentation to passport agency.
• Operates image scanning system to scan documents into a database. Indexes scanned records. Assists customers in researching documents in electronic and digitized files, microfiche, hardcopy and other records storage media.
• Performs routine bookkeeping tasks such as balancing accounts for a designated area with limited financial transactions.
• Collects taxes and fees for recordable documents, issues tax certificates and/or receipts and enters documents into recording database system.
• Processes Concealed Weapons Permits and collects application fees.
• Enters data into various computer systems.
• Responds to genealogy requests for information. Searches older documents and prepares copies of appropriate information.
• Prepares agendas, minutes, records, and necessary correspondence for boards or committees. Inputs necessary data into website. Publishes public meeting notices as required.
• Drafts various correspondences, reports, and other documents using word processing software, following established procedures or specific instructions. Compiles processes and submits periodic reports.
• Assists the Elections Division with voter registration database and other necessary duties.
• Performs daily balancing of receipts and funds received, operates and balances the cash register.
• Helps support an equitable, safe, diverse and inclusive workplace.
• In addition to performing any or all of the foregoing functions, performs other functions as assigned to ensure fast, accurate and cost-efficient customer service.

Required Education, Training and Experience

High school diploma or GED required combined with some post-secondary training in business information commercial field and two years of general office experience in an office position requiring extensive public/customer contact.

Additional Requirements and Information

Required Knowledge and

Skills:

• Good working knowledge of Michigan laws, policies, and procedures regarding processing…