Departmental Technician

The Special Taxes Division is seeking a motivated, service-oriented individual to join our team as a Departmental Technician. This role is ideal for someone who excels at managing multiple tasks, setting priorities, working independently, and identifying opportunities for improvement. As we continue building a new division with evolving procedures and processes, we are looking for someone who is adaptable, open to change, and eager to contribute to shaping efficient and effective workflows.

Our division values initiative, teamwork, innovation, and originality, and we are committed to supporting the growth and development of every employee.

This position supports the Marijuana Retailers Excise Tax, Wholesale Marijuana Tax, and Heavy Equipment Owners Excise Tax sections. The work involves a wide range of responsibilities and offers meaningful opportunities for growth.

The preferred candidate for this job will have the following skills:

• Ability to research information and provide recommendations to enhance operations.
• Strong written and verbal communication skills, with the ability to assist customers and resolve inquiries by phone and email.
• Ability to facilitate training as needed.
• Strong problem-solving skills with a positive, customer-focused mindset.
• Demonstrated commitment to providing excellent customer service.

If this job sounds like a good fit for you and you want to work in an environment where you are valued, please consider applying today.

Education typically acquired through completion of high school.

One year of experience performing administrative support activities equivalent to the 7-level in state service.

One year of experience performing administrative support activities equivalent to the 8-level in state service.

OR

One year of experience as a technician or paraprofessional equivalent to the entry level in state service.

One year of experience as a supervisor of administrative support activities equivalent to the 9-level in state service.

OR

One year of experience performing administrative support activities equivalent to the 9-level in state service.

OR

Two years of experience as a technician or paraprofessional, including one year of experience equivalent to the intermediate level in state service.

Two years of experience as a supervisor of administrative support activities equivalent to the 9-level in state service.

OR

Two years of experience performing administrative support activities equivalent to the 9-level in state service.

OR

Three years of experience as a technician or paraprofessional, including one year of experience equivalent to the experienced level in state service.

Completion of two years of college (60 semester or 90 term credits) may be substituted for the experience requirement.

Possession of a bachelor’s degree may be substituted for the experience requirement.

Possession of a bachelor’s degree and one year of job‑related experience may be substituted for the experience requirement.

Possession of a bachelor’s degree and one year of professional experience may be substituted for the experience requirement.

Note: A position is considered professional if the job requires a bachelor's degree.
Qualifying "professional experience" is counted post bachelor's degree.

Please attach a cover letter and detailed resume to your application.
If applicable, please attach a copy of your OFFICIAL college transcript(s) to your application. (Failure to do so may result in your application being screened out.)

Official Transcripts: For our purposes, "official college transcripts" must contain the college/university name and address, the degree conferred and date granted, coursework completed (especially if no degree granted), the Registrar's signature and/or seal, and must be recognized by the Council on Higher Education Accreditation (CHEA). A scanned or electronic copy is acceptable, as long as it contains the elements listed above.

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