Circulation Desk Administrator

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.

As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Circulation Desk Administrator

Circulation Desk Administrator

About the Penn Libraries

The Penn Librariesprovidesa network of information resources and knowledge services that are vital to teaching, research, and learning at the University of Pennsylvania. This network includes 19 physical libraries, recognized for their collections, and a digitallibraryknown for innovation and richness of content. Through dynamic programming and exhibitions, and through the acquisition and preservation of literary and artistic artifacts, the Penn Libraries documents a wealth of social and historical periods, bringing scholarship to life at the University and in the various communities it serves.

Under the general supervision of the Head of the Department, and working collaboratively with other Circulation Desk Administrators, is responsible for the operation of the Circulation Desk. In consultation with the Head of the Department, plan shifts and schedule the Desk unit. Process time sheets and compensation time records for student workers in the department. Select, hire, train and coordinate the daily operations of the Van Pelt Circulation Desk, including supervision of the desk work of a large number of student assistants (approximately 15-20).

This role is a full-time position dedicated to coordinating service desk schedules; hiring, training, and supervising student workers. Participates in planning, implementing, and administering effective circulation services. Also shares responsibility for training system wide in the implementation and operation of the circulation system.

• High School Diploma or GED and 3 to 4 years of experience or equivalent combination of education and experience is required.

• Minimum of three to four (3-4) years’ experience at a third level position or higher at the
  University of Pennsylvania Libraries preferred.

• Demonstrated ability to work well with staff and users.

• Ability to handle problems with mature judgment. Good communication and organizational ability. Attention to details.

• Experience with online circulation systems preferred.

• A strong service orientation is essential.

• A Cover Letter and Resume/CV are required to be considered for this position. Please upload your Cover Letter where it asks you to upload your Resume/CV; multiple documents are allowed.

** Please note that this position is a bargaining unit position represented by a labor union. Job related responsibilities, duties, qualifications, and compensation associated with this position are determined by a collective bargaining agreement.

Philadelphia, Pennsylvania

University Library

$36.18 - $36.18…