Front Desk Clerical Assistant

The City of Houghton is looking for a friendly, organized, and dependable part-time Front Desk Clerical Assistant to help keep our Houghton, Michigan city office running smoothly.

You’ll be one of the first people residents, visitors, and callers connect with—so if you enjoy helping people, answering questions, staying organized, and being part of a small but mighty team, this could be a great fit.

You’ll help create a welcoming, helpful experience for everyone who contacts or visits City Hall. Your day may include:

• Helping Residents & Visitors. Greet people, answer general questions, provide information, and connect them with the right City staff or department.
• Answering Phones. Handle incoming calls professionally and route them where they need to go.
• Keeping the Office Moving. Sort and distribute mail, prepare outgoing correspondence, maintain office supplies, and help keep the front office organized.
• Providing Clerical Support. Assist City staff with routine administrative tasks, documents, and other day-to-day needs.
• Supporting City Services. Help with city service questions, and assist with other front-office responsibilities as needed.
• Processing Payments. Accept and process occasional payments accurately and professionally.

• $18 per hour starting pay.
• Part-time schedule:
  Monday-Friday working approximately 25–30 hours per week.
• Work hours generally fall between 9:00 a.m. and 3:00 p.m., with some schedule flexibility.
• A friendly, team-oriented work environment.
• A chance to learn more about City operations and grow within City administration.

• High school diploma or GED equivalent required.
• Comfortable using Microsoft Word and Excel.
• 1 or more years clerical, office, reception, or customer service experience is required.
• Friendly, patient, professional, and comfortable working with the public.
• Organized and detail-oriented, with the ability to manage several small tasks throughout the day.
• Dependable and willing to pitch in wherever needed.
• Accounting or bookkeeping experience is not required, but it may be helpful for someone interested in future growth within City administration.

JOIN OUR SMALL BUT MIGHTY TEAM and help make City Hall a welcoming, helpful place for the people of Houghton.