Service Writer

Benefits

• Training & development
• Bonus based on performance
• Competitive salary
• Employee discounts
• Free uniforms
• Paid time off
• Dental insurance
• Health insurance
• Vision insurance

Northland Automotive is a family owned and operated business, with locations in Rockford and Cedar Springs, that has been providing the area with top notch automotive trusted services. We are committed to providing our customers with the best customer service experience and experienced technicians.

We are looking for a positive, motivated individual who is eager to help take our customer service experience to the next level as we grow our Cedar Springs shop! The ideal candidate will be able to provide exceptional customer service while working with communicating with technicians on repair jobs.

• Write repair orders, estimate labor, and estimate parts needed for repairs.
• Prepare estimates and purchase parts needed for repairs.
• Complete order forms, billing, and transmit order information to technicians.
• Complete all other duties as assigned by management.
• Maintain records of all work performed on vehicles.
• Maintain a clean work environment.
• Communicate with customers, technicians, and management in a professional manner at all times.
• Perform other duties as assigned by management.
• Must have valid driver s license.

• High school diploma or GED required.
• At least 2 years experience in automotive repair or service industry highly preferred.