Sr Executive Partnerships, Fintech Ecosystems; Channel Management

Responsibilities

• To manage business channels including branch network, internal stakeholders and external business partners to drive acquisition activities for payments and related HLBB product offerings
• Develop and implement tactical programs/campaigns to increase sales activities and productivity
• Perform evaluation, financial analysis, and recommendation on merchant business, projects and campaigns
• Deep understanding of the payments industry trend, emerging technologies and SME business lifecycle to ensure HLBB is present during SME business grow
• Review and analyse new/existing business proposition to ensure profitability and revenue stream from HLBB product offerings
• Work closely with relevant stakeholders across departments to create merchant business opportunity through cross selling, upselling and meeting customer’s needs throughout the SME business lifecycle
• To ensure KRAs are met for each channel which include sales volume/revenue, new merchants business and efficiency of our terminal fleet
• Provide support and relationship management to all Business Channels including branch network, internal stakeholder and external business partners aiming to enhance customer experience and process journeys
• Support internal collaborations to ensure the existence of cross selling opportunities and revenue growth for customer’s overall portfolio
• Participate in strong teamwork and working relationship with team members at all times
• To comply with all relevant guidelines and statutory requirement.