Senior Manager, Revenue Operations

Overview

The ideal candidate is responsible for executing high-impact initiatives across the Revenue Operations function. This role partners closely with the Senior Director of Revenue Operations to lead cross-functional projects, optimize systems and processes, and support alignment across go-to-market teams. The individual translates business requirements into scalable operational and technical solutions and drives initiatives from requirements through implementation and adoption.

• Serve as a business SME for the Salesforce ecosystem, translating business requirements into scalable system configurations and workflows
• Oversee day-to-day business administration and optimization of CPQ, sales engagement, and data enrichment tools including configuration and user enablement
• Lead and execute cross-functional initiatives and operational projects, driving work from requirements through implementation and adoption
• Design, document, and optimize GTM processes across systems and teams
• Identify and implement automation opportunities to improve efficiency and reduce manual processes across the revenue lifecycle
• Build and maintain reporting frameworks, dashboards, and KPIs to support operational visibility and performance tracking
• Ensure data accuracy, consistency, and proper governance across Salesforce, marketing automation, and downstream systems
• Partner with Rev Ops, Marketing, Sales, and IT to support system changes, troubleshoot issues, and maintain alignment across workflows and data

• 8+ years in Revenue Operations, Sales Operations, or Marketing Operations
• Proven success leading cross-functional initiatives or large-scale system/process improvements projects
• Experience supporting or contributing to Rev Ops tech stack decisions with strong  business acumen
• Experience influencing senior stakeholders and aligning cross-functional teams
• Creative problem solving, must be comfortable with ambiguity
• Project management expertise (multi-threaded initiatives)
• Bonus: experience with AI-enabled automation across the GTM lifecycle (marketing, sales, post-sale) and with downstream analytics platforms (e.g., Snowflake, BI tools)

Experience with , Marketing Cloud Account Engagement (or equivalent) and managing multiple tools across the ecosystem. Experience with CPQ like Deal Hub and Sales Engagement platforms like Sales Loft are a plus.

Bachelor’s degree in business, operations, or a related field and 8+ years of experience in Revenue Operations, Sales Operations, or Marketing Operations with a proven track record of leading cross-functional, system-driven initiatives at scale.

Hybrid work environment with four days in office and one day remote per week. The role involves regular collaboration with team members across multiple locations in a standard office setting.