Weatherization Specialist

General Responsibilities:

• Assist the Weatherization Admin Manager and Weatherization Coordinator with overall organization and functioning of Weatherization including answering phones, file processing, data entry, client education and maintaining calendars.
• Protect the privacy of customers/families and hold in confidence all information obtained in the course of service.

• Complete all required program documentation, reports, and record-keeping accurately and in a timely manner using approved systems and procedures.
• Create, compile, balance, enter, and prepare program documents
• Assist with contractor recruitment efforts and support contractor onboarding and participation within the Weatherization Program.
• Entering and maintaining customer data.
• Create pre-inspection, energy auditor, and quality control inspection packets.
• Create and compile contractor job files.
• Ability to handle telephone calls and relate to customers effectively and pleasantly.
• Participate in personal and professional development activities to include staff meetings, conferences, and training opportunities.
• Schedule client appointments.
• Perform other duties as assigned.

• Must possess a minimum of a high school diploma, preference given for two years college education.
• One-year previous experience with office work.

• Must have proficient computer skills (Word, Excel, Outlook, Internet).
• The ability to prioritize your workload with the ability to multitask.
• Must be self-directed and able complete assigned tasks and be willing to accept new challenges daily.
• Ability to communicates with staff, customers and contractors effectively and pleasantly
• Organizational skills and the ability to type with average speed and accuracy.
• Must have reliable transportation, valid driver's license, provide proof of insurance, pass State Police criminal clearance check and MMCAA's "Insurance Carriers" driving record review.
• Successfully complete a Criminal History check