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Teller​/Member Service Representative

Job in Rockford, Kent County, Michigan, 49341, USA
Listing for: Community West Credit Union
Full Time position
Listed on 2026-06-26
Job specializations:
  • Customer Service/HelpDesk
    Bank Customer Service, Customer Service Rep, Bilingual, Spanish Customer Service
Job Description & How to Apply Below
Position: Teller / Member Service Representative I
Location: Rockford

Description

Join the Community West Family! At Community West Credit Union, we believe in people helping people. For over 50 years, we’ve proudly served our West Michigan communities with integrity, personalized care, and a commitment to making financial lives better.

Exceptional Benefits
  • 401(k) eligibility at 90 days
  • Generous PTO starting in your first year
  • Casual, comfortable dress code
  • Healthy work/life balance
  • Investment in growth opportunities
Role Responsibilities
  • Perform member transactions including deposits, withdrawals, money orders, cashier's checks utilizing the CBX system.
  • Maintain a cash drawer or pod and have the ability to accurately account for funds received and dispersed throughout the workday.
  • Respond to member inquiries promptly, professionally, and in line with established policies and security procedures.
  • Provide accurate information about accounts, payments, products, and services, while identifying opportunities to recommend CWCU offerings.
Knowledge & Skills
  • High school diploma or GED
  • Communicates clearly, respectfully, and professionally
  • Comfortable with using a computer, Word, and Excel
  • Basic math skills are required and keyboard literacy is helpful
  • A member-first mindset
Work Environment

Schedule:

Monday through Friday, 8:45am – 5:15pm EST.

Ready to Make a Difference?

Be part of a team that supports you, celebrates your growth, and makes a real impact in your community.

Apply today and grow with Community West!

  • Only complete application will be considered.
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