Member Service Representative- Saint Ignace Branch
Job in
Saint Ignace, Mackinac County, Michigan, 49781, USA
Listed on 2026-07-15
Listing for:
U.P. State Credit Union
Full Time
position Listed on 2026-07-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bank Customer Service, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Benefits
- 401(k) with 10% employer contribution
- Longevity benefits
- Health insurance
- PTO
- VTO
- Generous holiday schedule
As a Member Service Representative, you’ll be the first point of contact for our members—setting the tone, solving problems, and making every interaction feel valued. This role blends member support, account assistance, inquiries regarding credit union products and services, and relationship‑building, all while maintaining a high standard of professionalism and accuracy.
Responsibilities- Serve as the initial contact for member inquiries and support.
- Handle account assistance, product inquiries, and resolve issues.
- Maintain professionalism, accuracy, and problem‑solving skills.
- Build relationships with members and contribute to community‑driven service.
- Professionalism and strong communication skills.
- Accuracy in handling member information.
- Problem‑solving ability.
- Ability to work in a team‑oriented, community‑focused environment.
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