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Hybrid Consumer Care Specialist – Collections & Support

Job in Dimondale, Eaton County, Michigan, 48821, USA
Listing for: Coast Professional, Inc.
Full Time position
Listed on 2026-07-30
Job specializations:
  • Customer Service/HelpDesk
    Call Center / Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 17331 - 24684 USD Yearly USD 17331.00 24684.00 YEAR
Job Description & How to Apply Below
Location: Dimondale

Coast Professional, Inc. is seeking a Consumer Care Representative in Michigan to handle initial contact with debtors, explain delinquencies, and advise on repayment options. This entry-level role involves routine collections and escalating complex cases to supervisors.

You will use scripts and follow procedures to contact debtors and third parties by phone or written means. The position requires compliance with FDCPA standards and potential licensing in certain states; strong communication and

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