Member Experience Social Media Coordinator
Listed on 2026-09-20
-
Customer Service/HelpDesk
Event Management & Planning -
Marketing / Advertising / PR
Event Management & Planning, Marketing Communications
Benefits:
- Flexible schedule
- Health insurance
- Training & development
Are you energetic, outgoing, creative, and passionate about fitness and social media?
D1 Training Lake Orion is looking for someone who thrives in a fast-paced environment, loves building relationships, and enjoys creating engaging content. This is a unique opportunity to combine customer service, community engagement, and digital marketing while making a real impact on our members every day.
If you're someone who naturally loves talking to people and enjoys being part of a high-energy team, we'd love to meet you.
What You'll Do Member Experience- Welcome every athlete and member with exceptional customer service.
- Check members in and ensure every visit is a great experience.
- Answer phones, emails, and text inquiries.
- Schedule evaluations and introductory workouts.
- Assist with membership sales and retention.
- Keep the lobby, front desk, and retail area organized and professional.
- Build genuine relationships with members and families.
- Capture photo and video content during training sessions.
- Create engaging Instagram, Facebook, and Tik Tok content.
- Post daily stories, reels, and member highlights.
- Showcase athlete success stories, transformations, coaches, and community events.
- Assist with promotional campaigns, challenges, and special events.
- Monitor engagement and respond to comments and messages.
- Help grow D1 Training Lake Orion's online presence and community.
- Friendly, confident, and outgoing personality.
- Excellent communication and customer service skills.
- Comfortable talking with parents, athletes, and adult members.
- Experience with Instagram, Facebook, Tik Tok, and Canva is preferred.
- Strong organizational skills and attention to detail.
- Ability to multitask in a fast-paced environment.
- Self-motivated and able to take initiative.
- Passion for fitness, athletics, health, or sports is a huge plus.
- Photography or video editing experience is a bonus.
- Members know your name and feel welcomed every time they walk in.
- Our social media consistently showcases the energy and culture of D1.
- Content is posted consistently and reflects our brand.
- Prospective members are excited to visit after seeing our online presence.
- The front desk runs smoothly, professionally, and efficiently.
At D1 Training Lake Orion, we're more than a gym—we're a community dedicated to helping athletes and adults become their best. Our team is passionate, supportive, and committed to making a difference in people's lives every day.
If you're looking for a role where no two days are the same, where you can be creative, build relationships, and be part of something bigger, we'd love to hear from you.
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