Concierge/Receptionist - Senior Living -Night shift
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Service Rep
Location: Houghton
Concierge /Receptionist – The Bluffs
Night shift concierge hours are 11pm to 7am
Be the first face people see. Make every first impression count.
The Bluffs in Houghton, MI — Senior Living by Allegro — is seeking a warm, professional Part Time Concierge /Receptionist to be the welcoming presence at the heart of our senior living community.
Join our team as a Community Concierge! We are looking for a friendly, energetic, and service-focused professional who enjoys helping others and creating a welcoming experience for residents and their families.
The Community Concierge serves as a key point of contact for residents and families, helping coordinate services, transportation, special requests, community activities, and day‑to‑day needs.
What You’ll Do- Provide exceptional customer service to residents and families
- Assist residents with questions, requests, reservations, and community services
- Help coordinate resident transportation and appointments
- Welcome and assist new residents during move‑in
- Support community activities, events, and resident needs
- Communicate with other departments to ensure resident requests are handled promptly
- High school diploma or equivalent
- At least 1 year of customer service experience
- Excellent communication and organizational skills
- Friendly, professional, and service‑oriented personality
- Ability to multitask and problem‑solve
- Working knowledge of Microsoft Office
- Valid driver’s license and acceptable driving record
- Ability to work some weekends and overnight
401(k) with Immediate Vesting — 100% match up to 3%
Double‑time pay on designated holidays
Referral Bonuses
Work Tango Associate Recognition Program
Growth & Development Opportunities
Preferred Qualifications:- Minimum 1 year of experience in a Long‑Term Care or Assisted Living setting — strongly preferred
- Pay attention to detail, be organized, and be able to multi‑task
- Must have demonstrated teamwork skills
- Familiarity with senior living community operations a plus
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