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Dental Receptionist

Job in Holly, Oakland County, Michigan, 48442, USA
Listing for: Smile Partners Clinton Township
Full Time position
Listed on 2026-06-27
Job specializations:
  • Dental / Dentistry
    Dental Office, Healthcare Consultant, Dentistry / General Dentist
Salary/Wage Range or Industry Benchmark: 40000 - 50000 USD Yearly USD 40000.00 50000.00 YEAR
Job Description & How to Apply Below
Location: Holly

Dental Receptionist - Redwood Dental of Holly

We are searching for a full time EXPERIENCED Treatment Coordinator to join the existing team in Holly! Our team is passionate about creating a comfortable and friendly environment for the long term patients in Holly. Through our updated office, low turnover and a welcoming support staff, our patients leave smiling and looking forward to their next appointment. Due to recent growth, we are looking to add a Treatment Coordinator to our team.

Job Responsibilities
  • Present treatment plans and explain procedures to patients
  • Discuss insurance, costs, and financial options
  • Collect payments and follow up on outstanding balances
  • Schedule treatment to maximize provider productivity
  • Keep schedules full through confirmations and patient follow-up
  • Verify insurance and ensure accurate patient records
Desired Skills & Competencies
  • High-energy, positive, and professional demeanor with a strong focus on patient experience
  • Excellent multitasking and time-management skills in a fast-paced clinical environment
  • Strong verbal and written communication skills; confident and clear phone presence
  • Ability to present treatment plans in a clear, empathetic, and motivating manner
  • Skilled in discussing financial options and helping patients move forward with treatment
  • Strong attention to detail and accuracy, particularly with insurance and patient information
  • Team-oriented mindset with the ability to collaborate effectively with providers and front office staff
  • Comfortable handling objections, questions, and sensitive conversations with professionalism
Required /

Preferred Experience
  • Minimum 2 years of experience in the treatment coordinator role
  • Prior experience with insurance verification and benefit breakdowns required
  • Experience presenting treatment plans and reviewing financial responsibility with patients required
  • Strong phone skills, including scheduling, inbound/outbound calls, and patient follow-up
  • Experience working with dental practice management software (Dentrix preferred)
  • Knowledge of dental terminology and procedures required
  • Dental office experience required
Office Hours
  • Monday: 10:00 AM - 7:30 PM
  • Tuesday: 9:00 AM - 4:30 PM
  • Thursday: 11:00 AM - 8:00 PM
  • Friday: 7:30 AM - 1:00 PM

If you’re looking for a welcoming office where you can make a difference and grow with a great team, we’d love to hear from you!

Apply today to join Redwood Dental of Holly!

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