Training And Development Manager

Training and Development Manager Tasks

• Assess and analyze training needs through surveys, interviews with employees, focus groups, or consultation with managers to develop new training programs or modify and improve existing programs.
• Design, plan, organize, or direct orientation and training programs for new and current supervisors.
• Offer specific training programs to help workers maintain or improve job skills.
• Present information using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures.
• Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement.
• Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
• Confer with management and conduct surveys to identify training needs based on projected production processes, changes, and other factors.
• Obtain, organize, or develop training procedure manuals, guides, or course materials, such as handouts or visual materials.

• Education and Training
  — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
• English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Administration and Management
  — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Customer and Personal Service
  — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Personnel and Human Resources
  — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

• Learning Strategies
  — Select and use training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
• Instructing
  — Teach others how to do something.
• Active Listening
  — Give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Speaking
  — Talking to others to convey information effectively.
• Monitoring
  — Monitoring/Assessing performance of yourself or other individuals to make improvements or take corrective action.
• Coordination
  — Adjust actions in relation to others' actions.
• Reading Comprehension
  — Understanding written sentences and paragraphs in work related documents.

• Oral Expression
  — Ability to communicate information and ideas in speaking so others will understand.
• Deductive Reasoning
  — Ability to apply general rules to specific problems to produce answers that make sense.
• Fluency of Ideas
  — Ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
• Oral Comprehension
  — Ability to listen to and understand information and ideas presented through spoken words and sentences.
• Speech Clarity
  — Ability to speak clearly so others can understand you.
• Written Comprehension
  — Ability to read and understand information and ideas presented in writing.
• Written Expression
  — Ability to communicate information and ideas in writing so others will understand.

• Training and Teaching Others
  — Identify the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
• Communicating with Supervisors, Peers, or Subordinates
  — Provide information to senior management, operations management, supervisors, and stakeholders by telephone, in written form, e-mail, or in person.
• Establishing and Maintaining Interpersonal…