Education ​/ Teaching, Training Instructor ​/ Specialist, Education Administration

Training and Development Manager

Assess and analyze training needs through surveys, interviews with employees, focus groups, or consultation with managers to develop new training programs or modify and improve existing programs.

Design, plan, organize, or direct orientation and training programs for new and current supervisors.

Offer specific training programs to help workers maintain or improve job skills.

Present information using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures.

Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement.

Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.

Confer with management and conduct surveys to identify training needs based on projected production processes, changes, and other factors.

Obtain, organize, or develop training procedure manuals, guides, or course materials, such as handouts or visual materials.

Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Select and use training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

Teach others how to do something.

Give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Talking to others to convey information effectively.

Monitor/Assess performance of yourself or other individuals to make improvements or take corrective action.

Adjust actions in relation to others' actions.

Understanding written sentences and paragraphs in work related documents.

Ability to communicate information and ideas in speaking so others will understand.

Ability to apply general rules to specific problems to produce answers that make sense.

Ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).

Ability to listen to and understand information and ideas presented through spoken words and sentences.

Ability to speak clearly so others can understand you.

Ability to read and understand information and ideas presented in writing.

Ability to communicate information and ideas in writing so others will understand.

Identify the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Provide information to senior management, operations management, supervisors, and stakeholders by telephone, in written form, e-mail, or in person.

Develop constructive and cooperative working relationships with others, and maintaining them over time.

Identify the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Observe, receive, and otherwise obtain information from all relevant sources.

Develop, design, or create new applications, ideas, relationships, systems, or products, including artistic contributions.

Conduct opinion surveys or needs assessments.

Evaluate training programs, instructors, or materials.

Evaluate employee performance.

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