Admissions Specialist

Under the Guidance of the Assistant Director of Admissions and Recruitment, the Part‑Time Admissions Specialist will be the first point of contact for prospective students and their families who are applying to Bunker Hill Community College. The primary focus of this position is to engage students and answer their questions about applying and enrolling at Bunker Hill. The Admissions Specialist is a member of the Admissions and Recruitment team and will support the successful onboarding of all students applying to the College.

• Engage directly with students using a variety of communication tools including Gecko live chat, email, and text messaging to answer questions about the admissions and enrollment process at Bunker Hill Community College.
• Utilize TargetX, a customer relationship management (CRM) system, to post notes on communication interactions with students, to track the stages of a student's application, to provide updates to students with information on how to complete their enrollment at the College.
• Assist students with completing their applications to the College; help students troubleshoot technical difficulties related to their application.
• Review and respond to email inquiries sent to the Admissions and Recruitment email account and make appropriate referrals.
• Participate in enrollment division outreach campaigns to prospective students, applicants and newly accepted students to help them navigate their next steps in the enrollment process at Bunker Hill.
• Participate in ongoing professional development and training on student information systems (Colleague), transcript equivalency systems (Transferology, Image Now, and TES), and customer relationships management systems (TargetX CRM).
• Participate in Admission and Recruitment staff meetings and one‑to‑one supervisory meetings.
• Perform other administrative duties as assigned by Enrollment Management administrators.

• Bachelor’s degree in Education, Counseling, Psychology, Business Administration or closely related field or an equivalent combination of education, training and experience involving college admissions, academic advisement and/or career development.
• Experience in using a CRM, student information systems and technology as well as MS Word, Excel, and Outlook.
• Excellent, demonstrated verbal and written communication skills.
• Ability to work independently and as part of a team.
• Adaptable to changing circumstances and ability to multi‑task in a fast paced environment.
• Proven ability to work with diverse staff, student population and faculty.
• Demonstrate a strong understanding of cultural competency.
• Able to communicate effectively to different audiences.
• Position is telework‑eligible; candidates must be available to work on campus on a rotating schedule as needed.
• Ability to work Saturdays during peak registration periods (August & September and January).

• Experience using live chat software.
• Experience working in a community college preferably in Admissions or Enrollment.
• Written and spoken proficiency in more than one language.

Salary: $36.55 an hour at 18.5 hours a week. Part‑Time Non‑Benefited position.

Closing Date:
July 10, 2026