Business Development Manager Automotive Materials Testing Services

Job Description

• Establish Materials Testing Services in North America (NAM) with focus on the Automotive industry, and VOC testing by organic and acquisitive growth
• Responsibility for the strategic planning, business planning, budgeting and operational management of Automotive Materials Testing Services in the US.
• Ensuring operation’s conformance with SGS quality standards, their optimized operational efficiency and adherence to the global Code of integrity and Operational Integrity guidelines

• This position reports to VP Automotive and dotted line to Head of Automotive Materials Testing services.

• Permanently observe NAM market for Automotive materials testing services, actively listen to customer needs and support regional deployment with a special emphasis on NAM expansion.
• Support global Testing Services strategy by providing relevant market intelligence, technical support and trainings, especially on chemical (VOC testing) and physical testing.
• Manage in close cooperation with the US C&P Manager the 17025 accreditation processes for the NAM materials testing operations.
• Manage in close cooperation with the Global Manager Material Testing Services the OEMs accreditation processes relevant for the NAM materials testing operations.
• Drive relationships with the management of North American OEMs regarding their test lab accreditation programs in order to grow the number of relevant OEM accreditations for the Materials testing laboratory network
• Report and keep track of planning and KPIs with focus on customer satisfaction and profitability
• Perform all duties in accordance with the SGS Code of Integrity.
• Promote the image, capability and integrity of SGS to our clients.
• Adhere to all quality and safety requirements of the SGS management system.
• Perform any other reasonable tasks within the above mission as assigned by the VP Automotive Testing Services
• Stop any service delivery that may affect the quality / integrity of services and report the situation to higher authority to take action.
• Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified.
• This position will require approximately 30% travel

Education and Experience

• Significant (more than 10 years) experience in managing in a senior position related to materials testing laboratory for the Automotive industry sectors; knowledge of the respective quality systems and product/components standards; experience on VOC testing is a plus
• Minimum BS. level engineering degree in chemical engineering, mechanical engineering or equivalent qualification
• Fluent in English

• Knowledge and experience in testing lab processes and organization
• Experience in planning and organizational development
• Experiences in testing and /or auditing processes and systems
• Experience in materials and component standards and OEMs requirements
• Training/Learning/Know-how transfer skills
• Fosters Innovation - Challenges the way things are done. Allows time for self and others to develop new ideas. Encourages people to think creatively and come up with new ideas.
• Thinks Strategically - Understands the internal/external environment impacting future business direction. Clarifies critical priorities to create business value. Assesses potential risks.
• Translates Strategy into Actions - Effectively communicates strategy and action plans to others. Agrees on SMART targets/KPIs/objectives that are linked to the strategy. Reviews progress against the defined objectives.
• Collaborates Effectively - Goes beyond ‘borders’ to connect with others. Shares information and resources across countries / businesses / teams. Leverages diversity to work efficiently. Seeks out and replicates better practices. Overcomes barriers that inhibit interaction.
• Embraces Change - Anticipates the need for change. Seeks out new and improved ways of doing things. Overcomes the barriers to change. Implements change in a timely and effective manner. Champions the importance of change.
• Minimum of 3 years of professional working knowledge in Microsoft…