Technical Account Manager

Switch Box is looking for a Technical Account Manager to help connect our customers, engineering teams, and business development efforts.

This is a hands-on, cross-functional role for someone who enjoys working directly with customers, coordinating technical teams, solving problems, and helping engineering projects move from opportunity through successful execution.

You will own a portfolio of customer accounts, manage multiple smaller engineering projects, support proposal development, and help identify opportunities to expand our work with existing customers. This is a high-visibility role with real ownership and the opportunity to work across the technical, commercial, and customer-facing sides of the business.

Switch Box is an engineering and product development company supporting customers across automotive, mobility, electrification, autonomy, defense, and energy.

Our team works on complex engineering challenges involving embedded software and controls, battery and vehicle control systems, functional safety, ADAS, HIL testing, electrical systems, systems engineering, and vehicle-level integration.

We work closely with our customers from early concept and requirements through development, validation, and production support. Our environment is collaborative, fast-moving, and built around giving capable people the opportunity to take ownership and make an impact.

• Own the day-to-day relationship for a portfolio of customer accounts and serve as a clear, responsive point of contact.
• Manage approximately 3 to 5 smaller engineering projects at a time, including scope, schedule, budget, action items, priorities, and customer communication.
• Keep engineering teams aligned and projects moving forward by proactively identifying blockers, driving actions, and escalating issues when needed.
• Help maintain alignment between customer expectations, project scope, technical teams, and commercial commitments.
• Identify follow-on needs and additional opportunities within existing customer accounts.

• Maintain proposal development tracking and actively drive open proposals toward completion.
• Coordinate technical inputs, estimates, reviews, customer follow-up, proposals, and Statements of Work.
• Develop smaller proposals and SOWs directly while supporting larger opportunities led by technical or company leadership.
• Support customer outreach, industry events, trade shows, business development activities, and follow-up.
• Help create a smooth transition from business opportunity through proposal, project kickoff, and execution.

• Work closely with technical leads and engineers to understand the needs, priorities, and challenges of assigned projects and customers.
• Develop enough technical understanding of each project to effectively coordinate scope, priorities, actions, and decisions.
• Provide hands‑on technical, project, or commercial support where your experience can add value.
• Bring in senior leadership or specialized technical expertise when appropriate while independently handling routine project and customer coordination.

• Technical or business degree.
• Experience working in engineering, product development, or technical services environments. Automotive experience is especially relevant.
• Strong project ownership, organization, communication, and follow‑through.
• Confidence working directly with customers as well as engineers and technical teams.
• Ability to understand technical problems well enough to coordinate scope, priorities, actions, and decisions.
• Strong written communication skills with the ability to develop clear proposals and Statements of Work.
• Ability to manage multiple priorities,…