Cage Cashier - Petersburg

Overview

The Cage Cashier is responsible for Live! Rewards enrollments, redemptions, and service, as well as accurate cash transactions consistent with company policies, procedures, and State regulations.

• Relays Live! Rewards card uses and benefits to each guest, and describes current and upcoming promotions.
• Issues Live! Rewards cards to new and existing guests efficiently and accurately.
• Assists Live! Rewards members with redemption transactions.
• Exchanges chips for cash and Slot tickets for cash.
• Performs check cashing and counter check transactions for slot patrons.
• Assists customers in completion of check cashing and front money applications.
• Responsible for chips and cash in the assigned window.
• Maintains a neat and well‑stocked window (Cash – Chips – Supplies) for the next shift.
• Processes transactions accurately and maintains accurate reconciliations.
• When assisting the Casino Credit Clerk or above, is responsible for processing credit applications.
• Performs the required verifications in accordance with regulations for casino credit applications.
• Notifies the Casino Credit Executive and above of any critical information on any credit reports.
• Ensures compliance with all regulatory controls of the State Gaming Agency.
• Promotes superior guest service.

• Able to communicate well with the public.
• Capable of working with and understanding financial information, data, and basic arithmetic functions.

• High School Diploma or an equivalent combination of education and experience in high‑volume cash operations.
• Must be able to work in an environment that contains alcohol and smoking.
• Must have the ability to secure and maintain licensure as required by the Virginia Gaming Control Board or any other applicable regulatory entity, or as required by Live’s operating standards.

• 24/7 operation requiring extended hours and the ability and willingness to meet the applicant’s schedule when needed.
• Casino is large and requires the ability and energy to move about it with a true sense of urgency.
• Uses stairs multiple times per day and elevators.

• Generous Bonus Structure
• Comprehensive Health Coverage
• Retirement Savings with Company Match
• Leadership Skills Development & Mentorship Programs
• Tuition Reimbursement
• Exclusive Discounts on Travel, Services, Goods and Entertainment

• To be part of an exciting experience unlike any other in the market.
• To be given the power and responsibility to put service and community first.
• To come together as a strong team while valuing and celebrating our diversity.
• To be given the tools, resources, and opportunity to grow in your career.
• To work hard and have fun.
• Live is a 24/7 high‑energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
• The casino is large and fast‑paced, requiring the ability and energy to move about it with a true sense of urgency.
• Exposed to alcohol, cigarette, and cigar smoke, bright lights, and loud noises.
• Smoking is allowed in the environment.